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Getting started with Judge.me (new app design 2025)

How to set up your Judge.me app for new users

Updated over 2 months ago

This new app design is only available to stores that joined our early user program.

Judge.me helps you build trust with new shoppers by collecting and showcasing authentic customer reviews. Whether you're migrating from another platform or starting from scratch, you can easily import, request, and display reviews with just a few clicks.


Import your existing reviews

Quickly transfer your existing social proof to Judge.me to maintain trust and credibility.

How to import reviews

  1. From your Judge.me admin, go to Settings > Import Reviews.

  2. Choose your import method:


Send review requests to collect new feedback

Maximize your review count by automating or manually sending review requests.

How to request reviews

  1. From your Judge.me admin, go to Settings > Request Reviews.

  2. In this section, you can:

How to set up request scheduling

  1. From your Judge.me admin, go to Settings > Request Scheduling.

    • Set different timing rules for domestic, international, or POS orders

    • Trigger requests based on order delivery

    • Limit the number of items per request

    • Prioritize requests based on specific criteria

How to customize emails

  1. From your Judge.me admin, go to Settings > Email Templates.

  2. In this section, you can customize all email templates:

    • Review requests and reminders

    • Customer notifications:

      • Review confirmation

      • Reply notification

      • Media reminder

      • Q&A notification

    • Discounts and rewards:

      • Coupon discount email

      • Referral customer reward email


Display reviews on multiple widgets

Showcase your best reviews using a variety of customizable widgets.

How to install and customize widgets

  1. From your Judge.me admin, go to Settings > Widgets.

  2. Choose your widget and click Install or Customize.

  3. Read our detailed instructions on how to install and customize key widgets:


Manage reviews with full control

Publish, reply to, and feature your reviews to stay in control of your store's reputation.

How to manage reviews

  1. From your Judge.me admin, go to Reviews and click on the Reviews tab.

  2. In the Reviews dashboard, you can:


Share reviews on social media

Extend your social proof beyond your store by showcasing reviews on your social platforms.

How to share reviews socially

  1. From your Judge.me admin, go to Settings > Social Sharing.

  2. In this section, you can:


Boost visibility with Google and SEO

Use your reviews to improve your search engine presence and win more clicks.

How to enable Google and SEO features

  1. From your Judge.me admin, go to Settings > Google and SEO.

  2. In this section, you can:


Reward reviewers with discounts and referrals

Encourage more engagement and conversions with incentives.

How to set up coupons

  1. From your Judge.me admin, go to Settings > Coupons.

  2. In this section, you can:

    • Customize your reward conditions

    • Send coupon codes for different review types (photo, video, text)

How to set up referrals

  1. From your Judge.me admin, go to Settings > Referrals.

  2. In this section, you can:

    • Use referral links to reward customers who bring in friends

    • Customize the reward conditions for your referral discounts


Supercharge your store with integrations

Connect Judge.me to the apps you already use to unlock more functionality.

How to see all integrations

  1. From your Judge.me admin, go to Settings > Integrations.

  2. Pick the integrations you want and follow the steps to set them up. Some integrations require additional setup from the partner app.

    • Email marketing: Klaviyo, Omnisend

    • Loyalty programs: LoyaltyLion, Smile

    • Helpdesk tools: Gorgias, Tidio

    • Store builders: PageFly, GemPages

    • SMS and push: SMSBump, PushOwl

    • Automation: Shopify Flow, Zapier


Switch back to the old app design

If you'd like to return to the previous Judge.me layout, here’s how:

  1. From Judge.me admin, go to Settings > Advanced.

  2. In the Judge.me Early User Program section, uncheck the box Join Judge.me Early User Program.

  3. Click Save.


Need help? We’ve got your back!

Whether you want to share feedback on the new look or need help switching back, our 24/7 support team is here for you:

💬 Send a message to our live chat support

📧 Email us at support@judge.me


Ready to start?

🎉 Get your 15-day free trial of Judge.me Awesome plan to unlock all review display widgets and customizations that bring your reviews strategy to the next level.

🔈 Follow us on Linkedin for the updates, tips, and feature launches.

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