Judge.me helps you build trust with new shoppers by collecting and showcasing authentic customer reviews. Whether you're migrating from another platform or starting from scratch, you can easily import, request, and display reviews with just a few clicks.
Import your existing reviews
Quickly transfer your existing social proof to Judge.me to maintain trust and credibility.
How to import reviews
From your Judge.me admin, go to Settings > Import Reviews.
Choose your import method:
Import from a CSV file from other apps (e.g., Loox, Yotpo)
Import manually from a spreadsheet
Import from other e-commerce platforms (AliExpress, Amazon)
Sync reviews automatically from other platforms (Shop App, Google Shopping, Etsy)
Send review requests to collect new feedback
Maximize your review count by automating or manually sending review requests.
How to request reviews
From your Judge.me admin, go to Settings > Request Reviews.
In this section, you can:
Access the dashboard to track your automatic review requests
Send requests for past Shopify orders
Send manual requests (individually or in batch)
Generate links and QR codes to collect reviews
How to set up request scheduling
From your Judge.me admin, go to Settings > Request Scheduling.
In this section, you can set different rules for your automatic review requests:
Set different timing rules for domestic, international, or POS orders
Trigger requests based on order delivery
Limit the number of items per request
Prioritize requests based on specific criteria
How to customize emails
From your Judge.me admin, go to Settings > Email Templates.
In this section, you can customize all email templates:
Review requests and reminders
Customer notifications:
Review confirmation
Reply notification
Media reminder
Q&A notification
Discounts and rewards:
Coupon discount email
Referral customer reward email
Display reviews on multiple widgets
Showcase your best reviews using a variety of customizable widgets.
How to install and customize widgets
From your Judge.me admin, go to Settings > Widgets.
Choose your widget and click Install or Customize.
Read our detailed instructions on how to install and customize key widgets:
Manage reviews with full control
Publish, reply to, and feature your reviews to stay in control of your store's reputation.
How to manage reviews
From your Judge.me admin, go to Reviews and click on the Reviews tab.
In the Reviews dashboard, you can:
Publish or hide reviews manually or automatically
Mark them as featured reviews in the Reviews Carousel
Share reviews on social media
Extend your social proof beyond your store by showcasing reviews on your social platforms.
How to share reviews socially
From your Judge.me admin, go to Settings > Social Sharing.
In this section, you can:
Automatically share new reviews to Facebook, Instagram, and X
Customize how reviews appear when posted
Boost visibility with Google and SEO
Use your reviews to improve your search engine presence and win more clicks.
How to enable Google and SEO features
From your Judge.me admin, go to Settings > Google and SEO.
In this section, you can:
Display reviews in Google search results and Google Shopping listings.
Syndicate your reviews from Google Business Profile to Judge.me.
Reward reviewers with discounts and referrals
Encourage more engagement and conversions with incentives.
How to set up coupons
From your Judge.me admin, go to Settings > Coupons.
In this section, you can:
Generate and send coupons automatically
Customize your reward conditions
Send coupon codes for different review types (photo, video, text)
How to set up referrals
From your Judge.me admin, go to Settings > Referrals.
In this section, you can:
Enable the referral widget on checkout
Use referral links to reward customers who bring in friends
Customize the reward conditions for your referral discounts
Supercharge your store with integrations
Connect Judge.me to the apps you already use to unlock more functionality.
How to see all integrations
From your Judge.me admin, go to Settings > Integrations.
Pick the integrations you want and follow the steps to set them up. Some integrations require additional setup from the partner app.
Email marketing: Klaviyo, Omnisend
Loyalty programs: LoyaltyLion, Smile
Helpdesk tools: Gorgias, Tidio
Store builders: PageFly, GemPages
SMS and push: SMSBump, PushOwl
Automation: Shopify Flow, Zapier
Switch back to the old app design
If you'd like to return to the previous Judge.me layout, here’s how:
From Judge.me admin, go to Settings > Advanced.
In the Judge.me Early User Program section, uncheck the box Join Judge.me Early User Program.
Click Save.
Need help? We’ve got your back!
Whether you want to share feedback on the new look or need help switching back, our 24/7 support team is here for you:
💬 Send a message to our live chat support
📧 Email us at support@judge.me
Ready to start?
🎉 Get your 15-day free trial of Judge.me Awesome plan to unlock all review display widgets and customizations that bring your reviews strategy to the next level.
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