Skip to main content

Importing reviews with Import Wizard

Updated this week

Available on the Free plan

Our Import Wizard lets you easily upload reviews from any CSV file by mapping your own column headers to Judge.me’s review fields.

This is useful if you already have an existing CSV file, whose column headers don’t exactly match our required format. Instead of editing the file manually, you can simply upload it and map each column to the correct review field using our dropdowns.


Why imported reviews aren't verified

Imported reviews won't be verified in Judge.me since they don't provide verification data that meets our standards.

We uphold strict verification standards to ensure that Judge.me medals remain a powerful trust signal, which helps you:

  • Build stronger credibility with potential customers

  • Stand out from competitors with authentic social proof

  • Increase conversion rates through customer feedback

To maximize your impact:

  • Focus on collecting new verified reviews via Judge.me’s review requests to maintain strong medal performance.

  • Enable Review transparency badges to show customers where each review comes from and boost trust.


Step 1: Open the Import Wizard

To use the Import Wizard:

  1. From your Judge.me admin, go to Manage reviews > Reviews dashboard.

  2. Click the Import & sync reviews button on the top right.

  3. Scroll down to the Import Wizard section.

  4. Click Open Wizard.

  5. Upload your CSV file and click Import.


See the steps for the new app design (coming soon)

To upload your reviews:

  1. From your Judge.me admin, go to Settings > Import Reviews.

  2. Scroll to the Manual reviews import section.

  3. Click Get started.

  4. Upload your reviews file (.csv or .xls) and click Next.


Step 2: Match your columns

You’ll now see a table with (1) all available review fields from Judge.me and (2) dropdowns where you can match each review field to a column from your CSV file.

Here’s what each review field means:

Review field

Required

Description

Example

Title

No

Short headline for the review

Perfect Fit!

Review body

Yes

Main review content

(max 5000 characters)

This shirt fits me perfectly.

Rating

Yes

Review rating: 1, 2, 3, 4, 5

5

Review date

No

Date of the review in dd/mm/yyyy format

(If empty, we'll use the current date)

24/12/2024

Reviewer name

No

Name of the reviewer

(If empty, we'll use "Anonymous")

John Smith

Reviewer email

No

Email address of the reviewer

Product URL

No

Link to the product page

Product ID

No

The ID of the product in your store

1234567891234

Product handle

No

blue-t-shirt

Reply

No

Your public reply to the review

Thank you for your kind words!

Picture URLs

No

You can add up to 5 images per review:

  • Use direct links to public image URLs (anyone should be able to open them without logging in).

  • Separate multiple links with commas (,).

  • Only use image formats: .jpg, .jpeg, or .png.

IP address

No

The IP address of the customer. We automatically calculate the location (city, country, country code) based on this IP address

34.203.165.149

If you don't have any column in your file that could map with a review field, select Ignore this column.

Once you've mapped all review fields to their related column, click Import.

Step 3: Confirm the date format

After you click Import, we will attempt to guess the date format of the reviews based on the dates in the file.

  • If the date format is correct, click Confirm import to finish importing the reviews.

  • If the date format is not correct, you can update your CSV file and reimport.

Did this answer your question?