Available on the Awesome plan. Start your 15-day free trial to collect store reviews with fully customized emails and build trust with the All Reviews Page.
Store reviews give shoppers a broader picture of your brand by capturing their experience with customer support, delivery, and your website—not just your products. This guide walks you through setting up email templates, enabling post-review collection, and using storefront buttons to gather authentic store feedback.
Collect store reviews via review request emails
You can gather store reviews via review request emails by adding the Shop review block in the Email Templates.
From your Judge.me admin, go to Settings > Email templates.
In the Email templates section, click Create > Create custom template (or Edit to edit an existing one).
In the Blocks tab:
Drag and drop the Shop review block into your template. This adds a Review our store button.
(Optional) Add a Text block to write a personalized message asking for store feedback.
Click Save.
When a customer clicks the Review our store button in the email, they’ll be taken directly to your store review submission page.
👉 For more tips on using blocks, read our guide about using the drag-and-drop email editor.
Collect store reviews after product reviews are submitted
After your customer submits a product review, you can also ask them to leave a store review. This opens a separate form where they can share feedback about their overall shopping experience.
Enable the store review collection
To enable store review collection:
From your Judge.me admin, go to Settings > Widgets > Write a Review.
Click Customize.
Scroll down to the Submission flow section.
Enable the checkbox "Request store review after product review is submitted".
Click Save.
Customize the form text
To enable store review collection:
From your Judge.me admin, go to Settings > Widgets > Write a Review.
Click Customize.
In the Text section, click Customize text.
Under the Store review section, adjust the texts to your liking.
Click Save.
Examples:
For in-store form (on the product Review Widget)
For external form (from review request emails)
Collect store reviews via other emails
You can collect store reviews directly in your post-review and reward emails—turning follow-ups into powerful feedback moments without extra outreach.
Enable the store review collection
To add a store review block to post-review and reward emails:
From your Judge.me admin, go to Settings > Email templates.
In the Post-review notifications section, click Edit next to the email you want to update.
Scroll to the Email add-ons section.
Check the box Ask for a store review.
Click Save.
Notes:
Make sure you're using the latest version of Judge.me emails. Follow this guide to update your emails.
The store review block appears only if the customer hasn’t submitted a store review before.
Customize the store review block
To change how the store review block looks in your emails:
From your Judge.me admin, go to Settings > Email templates.
Click on the Edit template styling on the top right of the Email templates section.
Scroll to Email add-ons.
Customize the settings below.
Click Save.
Customization | What it does | Default value |
Store review section title | Choose a title for your store review block | Rate your experience with {{ shop_name }} |
Review trigger | Choose how customers leave their review.
 | Default method: Stars Default text for button: Write a store review |
Collect and display store reviews with the All Reviews widget
Available on the Awesome plan
To display store reviews on your storefront, you can:
You can also add the All Reviews widget to any page of your preference:
Step 1: Enable Judge.me app embed
From your Shopify admin, go to Online Store > Themes.
Find the theme you want to edit and click Customize.
Click the App embeds icon (third one on the left panel).
Enable Judge.me app embed.
Click Save.
Step 2: Add the All Reviews widget
In the same theme editor screen, click the Sections icon (first one on the left panel) to return to the main editing panel.
From the dropdown menu at the top, select the template you want to show this widget (e.g. if you want to show the All reviews widget on a product page, select Products > Default product).
Click + Add section and select the Reviews Page (Paid plan) widget.
Drag the block to your preferred position on the page
Click Save.
Collect store reviews with Judge.me Reviews Site
You can also collect store reviews via your store profile page on the Judge.me review site.
Get your free trial
🚀 Collect store reviews with fully customized email templates and showcase them on the All Reviews Page—try the Awesome Plan free for 15 days.
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