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Want to showcase your store’s Google reviews on Judge.me automatically? By connecting your Google Business Profile, you can regularly sync reviews from your Google listing into your Judge.me app—no manual work required.
In this guide, we’ll walk you through how to connect your Google account, start syncing reviews, manage them within Judge.me, and handle any issues along the way.
Considerations
Please consider these limitations carefully before enabling the integration:
Google Business Profile reviews will be synced as Store reviews as they reflect overall customer feedback about your business (e.g. shopping experience, customer service, and shipping).
As Google does not verify reviews submitted in Google Business Profile, reviews synced from here won't be verified in Judge.me. Unverified reviews, unfortunately, will lower the Authenticity score for your Judge.me medals.
Reviews synced from Google cannot be edited, deleted, or replied to within Judge.me.
Due to Google’s limitations:
Review images will not be synced.
For reviews synced before June 05, 2025:
Reviewer names will appear as “Google reviewer”.
If Google automatically translates a review, both the translated and original text will be included in the synced reviews.
The sync feature may not work in restricted countries (e.g., China).
How to sync reviews from Google Business Profile
Step 1: Connect your Google Business Profile
From your Judge.me admin, go to Settings > Google and SEO.
Scroll down to the Google Business Profile section and click Manage.
Click Connect to Google Business.
Check the box to accept Google’s policy and click Next.
Log in to the Google account that manages your Google Business Profile.
Click Allow to complete the connection (we only need the permission to see your Google Business listings).
Step 2: Start your first sync
Once connected, click Initiate in the Reviews sync section.
Choose the Google Business Profile location(s) to import reviews. If you have multiple locations, you can select more than one.
Your reviews will now sync automatically every 7 days. The last review sync date and next review sync date will appear in the Review sync section.
Step 3: Manage your Google Business Profile reviews
Once you've enabled Google Business Profile review syndication, your reviews typically sync within a few minutes. You can check your latest reviews in the Reviews dashboard. In some cases, syncing may take up to 30 minutes.
Disconnect and reconnect your Google account
If you no longer want to sync reviews, click Disconnect from Google Business in the Connection section.
If you disconnect your account, existing reviews will remain visible in Judge.me.
When you reconnect, Judge.me will import any new reviews from the last connection date.
When you reconnect Judge.me, we'll automatically import any new reviews since your last sync and update existing ones if reviewers have made changes on Google.
If you connect a different Google account, Judge.me will sync reviews from the new store. Previous reviews will remain unchanged.
Troubleshoot
I've synced reviews from Google Business Profile but they are not showing
I've synced reviews from Google Business Profile but they are not showing
If you've synced reviews from your Google Business Profile and they appear as Published in your Judge.me dashboard but don’t show up on your store front:
This is because reviews synced from Google are treated as store reviews, not product reviews. Store reviews don’t appear in the Review Widget on product pages.
To display them on your storefront, you can:
Create an All Reviews page to display both store reviews and products reviews in a standalone page (Awesome plan)
Install the Floating Reviews Tab to display both store reviews and products reviews as a side tab on your store (Awesome plan)
Install the Reviews Carousel to feature up to 15 store reviews (Free plan)