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Sync Google Business Profile reviews to Judge.me

Automatically sync reviews from your Google Business Profile and build trust with shoppers

Updated over 2 weeks ago

📥 Start your 15-day free trial of the Awesome Plan to unlock automatic review syndication from your Google Business Profile.

Want to showcase your store’s Google reviews on Judge.me automatically? By connecting your Google Business Profile, you can regularly sync reviews from your Google listing into your Judge.me app—no manual work required.

In this guide, we’ll walk you through how to connect your Google account, start syncing reviews, manage them within Judge.me, and handle any issues along the way.

Important: Google Business Profile reviews are synced as store reviews in Judge.me and cannot be verified due to Google's policies.

Connect and sync your Google reviews

Step 1: Connect your Google Business Profile

  1. In your Judge.me admin, go to Marketing and Social > Google and SEO.

  2. Find the Google Business Profile section and click Google Business Profile.

  3. Click Connect to Google Business.

  4. In the confirmation modal, check the box to accept Google’s policy and click Next.

  5. Log in to the Google account that manages your Google Business Profile.

  6. Click Allow to complete the connection (we only need the permission to see your Google Business listings).

Step 2: Start your first sync

  1. Once connected, click Initiate in the Reviews sync section.

  2. Choose the Google Business Profile location(s) to import reviews. If you have multiple locations, you can select more than one.

  3. Your reviews will now sync automatically every 7 days. The last review sync date and next review sync date will appear in the Review sync section.

Step 3: Manage and display your Google syndicated reviews

Once you've enabled Google Business Profile review syndication, your reviews typically sync within a few minutes. You can check your latest reviews in the Reviews Dashboard. In some cases, syncing may take up to 30 minutes.

  • You can display your Google-synced store reviews using:

    • The All Reviews Page

    • The Floating Reviews Tab

    • The Reviews Carousel

Limitations of Google reviews

  • Google-synced reviews are treated as store reviews in Judge.me. These reviews reflect overall customer feedback about your business, such as shopping experience, customer service, or shipping, not individual products.

  • Google reviews cannot be verified, edited, deleted, or replied to from within Judge.me.

  • Images in reviews cannot be imported due to Google’s limitations.

  • Review sync may not work in restricted countries (e.g., China).

Note: If you need a review removed, please contact Google Support or email us at support@judge.me.

Troubleshoot connection issues

If Judge.me cannot connect to Google, you will:

  • See an error message in your Judge.me's Google Business Profile settings.

  • Receive an email notification.

To fix this:

  1. Go back to your Google Business Profile settings.

  2. Click Connect to Google Business again to reconnect.

Still need help? Contact our 24/7 support team via live chat or email us at support@judge.me.

Disconnect and reconnect your Google account

If you no longer want to sync reviews, click Disconnect from Google Business in the Connection section.

  • If you disconnect your account, existing reviews will remain visible in Judge.me.

  • When you reconnect, Judge.me will import any new reviews from the last connection date.

  • When you reconnect Judge.me, we'll automatically import any new reviews since your last sync and update existing ones if reviewers have made changes on Google.

  • If you connect a different Google account, Judge.me will sync reviews from the new store. Previous reviews will remain unchanged.

Get your free trial

🚀 Try the Awesome Plan free for 15 days! Sync reviews from your Google Business Profile and unlock premium features like coupons, advanced widgets, and full customization.

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