To update the look and feel of the Review Widget:

From your Judge.me admin, go to Settings > Widgets.
On the Review Widget card, click Customize.
There, you can adjust the following elements:

1. Review date

Available on the Free plan

By default, we will show the timestamp on all reviews in the Review Widget.

To hide the review date in the Review Widget:

In the Theme section, uncheck the box "Show review date".
Click Save.

2. Widget border

Available on the Awesome plan.

To add a border around your Review Widget:

In the Theme section, check the box "Add a border around the widget".
Then under Border Style, choose between these border styles:
- "Square corners"
- "Round corners"
Click Save.

3. Widget colors

To customize your widget colors:

Scroll down to the Colors section.
In each of the color fields below, use the color picker or enter a hex code to select your preferred colors.
Click Save.

Basic color customizations

Available on the Free plan

Color field	What it applies to
Primary color	The color of the stars, buttons, and links across all widgets and emails
Star color	The color of the stars in the Review Widget only
Secondary color	The color of the reply backgrounds (which shows your reply to the customer's review), dividers, and other secondary elements across all widgets and emails

Advanced color customizations

Available on the Awesome plan

Color field	What it applies to
Review filter color	Rating filter buttons
"Write a review" text color	Text color in the "Write a review" button
"Write a review" background color	Background color of the Write a review button
Reviewer name text color	Color of the reviewer’s name
Verified buyer badge text color	Text color of the "Verified" badge
Verified buyer badge background color	Background color of the "Verified" badge
Pagination color	Text color of pagination numbers

4. Media grid

Available on the Free plan

The media grid is a horizontal section displayed at the top of the Review Widget, showcasing customer-uploaded photos and videos.

To enable the media grid in your Review Widget:

Scroll down to the Photos and Videos section.
Enable "Show recent photos and videos in a grid".
Click Save.

Note:

Currently, it’s not possible to select which images appear in the Media Grid. The grid automatically displays all images and videos from your published reviews.

5. Product medals

Available on the Free plan

When your store qualifies, we will automatically display product-specific medals in the Review Widget, including transparency and authenticity badge,... These medals highlight products with strong performance based on verified reviews and other trust signals.

To disable all medals in the Review Widget :

Scroll down to the Judge.me Medals section.
Disable "Show product medals".
Click Save.

6. Search bar

Available on the Awesome plan

To allow customers to search for reviews in the Review Widget:

Scroll down to the Search and pagination section.
Enable "Show review search bar".
Click Save.

Note:

The search bar in the Review Widget only searches reviews for the product currently being viewed. It doesn't return results from reviews grouped across other products.

7. Keyword search

Available on the Awesome plan

Let your customers search reviews more easily by highlighting the most common keywords found in published reviews.

How keyword search works:

When a product has more than 10 verified reviews, we’ll automatically generate a list of the most commonly used words and phrases from published reviews.
- Only reviews collected directly through Judge.me are included.
- Imported reviews and reviews synced via product groups or cross-shop sync are not used for keyword generation.
Up to 10 keywords will appear as clickable buttons at the top of the Review Widget.
- Each button also shows the number of reviews that contain that keyword.
- For example: letters (3), quality (5)
When a customer clicks a keyword, the widget filters the review list to show only reviews that include that term.
Matching keywords are also highlighted in the review text for better visibility.

To enable keyword search in the Review Widget:

Scroll down to the Search and pagination section.
Enable "Enable keyword search".
Click Save.

8. Rating filter

Available on the Awesome plan

By default, we display the rating filter at the top of the Review Widget. This section—also known as the rating breakdown, star distribution, or rating summary bars—shows how many reviews each star rating has received (e.g. 5 stars, 4 stars, etc.).

It also allows customers to filter the reviews by star rating with a single click.

To disable the rating filter:

Scroll down to the Search and pagination section.
Disable "Show the widget rating filter".
Click Save.

9. Sorting method

Available on the Awesome plan.

By default, the Review Widget shows the latest reviews first.

You can change the default sorting method to better match your store’s goals—for example, showing the most helpful reviews or those with photos first.

To set your default sorting method:

Scroll down to the Search and pagination section.
In the Default sorting method field, choose your preferred sorting option from the dropdown.
Click Save.

Sorting option	What it does
Most Recent	Shows the newest reviews first
Highest Rating	Shows reviews with the highest ratings first
Lowest Rating	Shows reviews with the lowest ratings first
Only Pictures	Shows only reviews that include at least 1 image
Pictures First	Shows reviews with images first, followed by text-only reviews
Videos First	Shows reviews with videos first
Most Helpful	Shows reviews with the most thumbs-up (likes) from customers first

Note:

This setting will also apply to the All Reviews Page and Floating Reviews Tab.

10. Pagination type

Available on the Awesome plan

By default, the Review Widget displays 5 reviews per page using pagination. This means customers can navigate through multiple pages of reviews using numbered links at the bottom of the widget.

You can customize both the pagination style and the number of reviews shown per page to better suit your store’s layout and browsing experience.

To adjust the pagination settings:

Scroll down to the Search and pagination section.
Under Configure the pagination of reviews and questions, choose one of the following options:
- Use "Load more" button to show more reviews
- Use pagination
In the Number of reviews per page field, set the number to your preference (1-10).
Click Save.

11. Reviewer avatar

Available on the Awesome plan

To remove the profile icon in the reviews:

Scroll down to the Review card details section.
Disable "Show avatar icon"
Click Save.

12. Reviewer location

Available on the Awesome plan

To showcase the country of your reviewers:

Scroll down to the Review card details section.
Enable "Show reviewer location" and/or "Show reviewer country flag".
Click Save.

Note:

Location is not available for reviews imported from AliExpress.

13. "Read more" link

Available on the Awesome plan

By default, the Review Widget displays the full content of each review, no matter how long it is.

To adjust how much of each review is shown:

Scroll down to the Review card details section.
Under Review Length, choose one of the following options:
- "Show the full review" (default)
- "Limit the number of lines shown" – then enter the number of lines to show (1-10). A Read more link will be added to longer reviews so customers can expand the full text.
Click Save.

14. Upvote / Downvote

Available on the Awesome plan

To let customers react to the reviews with a thumbs up or thumbs down:

Scroll down to the Review card details section.
Under Review engagement, enable "Show review upvotes / downvotes buttons".
Click Save.

Note:

Once a customer gives a thumbs up or thumbs down on a review, their votes can't be changed.

15. Social sharing buttons

Available on the Free plan

To let customers share the reviews to their social media:

Scroll down to the Review card details section.
Under Review engagement, enable "Show social media share buttons".
Choose from these social media platforms:
- Facebook
- Twitter
- Pinterest
- LinkedIn
Click Save.