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Customizing the Review Widget

Customize and display reviews on your store’s product pages using the Review Widget

Updated today

🎨 Unlock all customization options for the Review Widget with a 15-day free trial of the Awesome plan.

Collect and showcase customer reviews where they matter most — right on your product pages. The Review Widget lets you display star ratings, review text, and powerful visuals like photos and videos to build trust, inspire buying confidence, and turn customer feedback into social proof that sells.

To customize your Review Widget, go to Widgets > Review Widget > Customize.


See the steps for the new app design (coming soon)

To customize your Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.


1. Hide the review date

To hide your review date:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. In the Theme section, disable Show review date.

  3. Click Save.


See the steps for the new app design (coming soon)

To hide the review date on your Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card and click Customize.

  3. In the Theme section, uncheck Show review date.

  4. Click Save.



2. Add a border to the Review Widget

Available on the Awesome plan.

To add a border around your Review Widget:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. In the Theme section, enable "Add a border around the widget".

  3. Choose between these border styles:

    • Square corners

    • Round corners

  4. Click Save.


See the steps for the new app design (coming soon)

To add a border around your Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. In the Theme section, enable Add a border around the widget.

  4. Choose your border style:

    • Square corners

    • Round corners

  5. Click Save.


3. Customize the widget colors

To customize your widget colors:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. In the Colors section, adjust the color options as needed.

  3. Click Save.


See the steps for the new app design (coming soon)

To customize your Review Widget colors:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll down to the Colors section.

  4. Use the color picker or enter a hex code to select your preferred colors.

  5. Click Save.


Basic color customizations

Option

What it applies to

Primary color

The color of the stars, buttons, and links across all widgets and emails

Star color

The color of the stars in the Review Widget only

Secondary color

The color of the reply backgrounds (which shows your reply to the customer's review), dividers, and other secondary elements across all widgets and emails

Advanced color customizations

Available on the Awesome plan.

Option

What it applies to

Review filter color

Rating filter buttons

"Write a review" text color

Text color in the "Write a review" button

"Write a review" background color

Background color of the Write a review button

Reviewer name text color

Color of the reviewer’s name

Verified buyer badge text color

Text color of the "Verified" badge

Verified buyer badge background color

Background color of the "Verified" badge

Pagination color

Text color of pagination numbers


4. Show recent photos and videos in a grid

The media grid is a horizontal section displayed within the Review Widget, showcasing customer-uploaded photos and videos.

To enable the media grid in your Review Widget:

  1. From your Judge.me admin, go to Widget > Review Widget > Customize.

  2. In Photos and Videos, enable Show recent photos and videos in a grid.

  3. Click Save.


See the steps for the new app design (coming soon)

To enable the media grid in your Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Photos and Videos section.

  4. Enable Show recent photos and videos in a grid.

  5. Click Save.


5. Disable product medals

To disable all medals in the Review Widget (transparency badge, authenticity badge,...):

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll down to Judge.me Medals and disable Show product medals.

  3. Click Save.


See the steps for the new app design (coming soon)

To disable all medals in the Review Widget (transparency badge, authenticity badge,...):

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Judge.me Medals section.

  4. Disable Show product medals.

  5. Click Save.


6. Enable the search bar

Available on the Awesome plan

To allow customers to search for reviews in the Review Widget:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll down to Search and pagination and enable Show review search bar.

  3. Click Save.

Note: The search bar in the Review Widget only searches reviews for the product currently being viewed. It doesn't return results from reviews grouped across other products.


See the steps for the new app design (coming soon)

To allow customers to search for reviews in the Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Search and pagination section.

  4. Enable Show review search bar.

  5. Click Save.


7. Allow customers to search by keywords

Available on the Awesome plan

To display a searchable list of top words in the reviews:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll down to Search and pagination and enable Enable keyword search.

  3. Click Save.

This will show up to 10 review keywords. Keywords will be added to product pages for products with at least 10 verified reviews.

Here's how the keywords will show in the Review Widget:


See the steps for the new app design (coming soon)

To show a searchable list of the most common words in your reviews:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Search and pagination section.

  4. Check the box for Enable keyword search.

  5. Click Save.

Once enabled, this will show up to 10 review keywords. Keywords will be added to product pages for products with at least 10 verified reviews.


8. Hide the rating filter

Available on the Awesome plan

To hide the section where customers can filter reviews by ratings (also known as the rating breakdown, the star distribution, or the rating summary bars):

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll down to the Search and pagination section and disable "Show the widget rating filter".

  3. Click Save.


See the steps for the new app design (coming soon)

To hide the section where customers can filter reviews by ratings:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Search and pagination section.

  4. Disable Show the widget rating filter.

  5. Click Save.


9. Set the default sorting method

Available on the Awesome plan.

To set your default sorting method:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll down to Search and pagination.

  3. Under Default sorting method, choose your preferred option from the dropdown, then click Save.

Option

What it does

Most Recent

Shows the newest reviews first

Highest Rating

Shows reviews with the highest ratings first

Lowest Rating

Shows reviews with the lowest ratings first

Only Pictures

Shows only reviews that include at least 1 image

Pictures First

Shows reviews with images first, followed by text-only reviews

Videos First

Shows reviews with videos first

Most Helpful

Shows reviews with the most thumbs-up (likes) from customers first

This setting will also apply to the All Reviews Page and Floating Reviews Tab.


See the steps for the new app design (coming soon)

To choose how reviews are sorted by default in the Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Search and pagination section.

  4. Under the Default sorting method, select your preferred option from the dropdown.

  5. Click Save.


10. Change pagination type

Available on the Awesome plan

To adjust the pagination type and change how many reviews to display per page:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll down to Search and pagination.

  3. Under Configure the pagination of reviews and questions, you can choose either:

    • Use "Load more" button to show more reviews

    • or Use pagination

  4. You can also adjust the "Number of reviews per page" to your preference (default to 5).

  5. Click Save.


See the steps for the new app design (coming soon)

To adjust the pagination type and change how many reviews to display per page:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Search and pagination section.

  4. Under Configure the pagination of reviews and questions, choose one:

    • Pagination (default): splits reviews across numbered pages.

    • Load more button: adds more reviews below when clicked.

  5. Set the Number of reviews per page (default is 5).

  6. Click Save.


11. Choose how reviewer names are displayed

Available on the Awesome plan.

To customize how reviewer names appear:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll to the Review card details section.

  3. Under Reviewer name format, choose one of the following options, then click Save.

Option

How names will appear

Show full name

Reviewer name will appear as "John Smith"

Shorten last name

Reviewer name will appear as "John S"

First name only

Reviewer name will appear as "J. Smith"

Initials

Reviewer name will appear as "J. S"

Anonymous

Reviewer name will appear as "Anonymous"


See the steps for the new app design (coming soon)

To choose how reviewer names are displayed in the Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Review card details section.

  4. Under Reviewer name format, select one of the available options.

  5. Click Save.


12. Remove the reviewer avatar

Available on the Awesome plan

To remove the profile icon in the reviews:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll to the Review card details section.

  3. Disable "Show avatar icon"

  4. Click Save.


See the steps for the new app design (coming soon)

To remove the avatar icon that appears next to reviewer names:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Review card details section.

  4. Disable Show reviewer avatar.

  5. Click Save.


13. Show or hide the location of the reviewers

Available on the Awesome plan

To showcase the country of your reviewers:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll to the Review card details section.

  3. Enable Show reviewer location and/or Show reviewer country flag.

  4. Click Save.

Note: Location is not available for reviews imported from AliExpress.


See the steps for the new app design (coming soon)

To showcase the country of your reviewers:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Review card details section.

  4. Enable Show reviewer location and/or Show reviewer country flag.

  5. Click Save.


14. Add a "Read more" link in long reviews

Available on the Awesome plan

To limit the number of lines shown in each review:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll to the Review card details section.

  3. Under Review length, select Limit the number of lines shown.

  4. Click Save.


See the steps for the new app design (coming soon)

To limit the number of lines shown in each review:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Review card details section.

  4. Under Review length, select Limit the number of lines shown.

  5. Click Save.


15. Allow customers to engage with the reviews

Available on the Awesome plan

Add upvote and downvote buttons

To let customers react to the reviews with a thumbs up or thumbs down:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll to the Review card details section.

  3. Under Review engagement, enable "Show review upvotes / downvotes buttons".

  4. Click Save.

Note: Once a customer gives a thumbs up or thumbs down on a review, their votes can't be changed.


See the steps for the new app design (coming soon)

To let customers react to the reviews with a thumbs up or thumbs down:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Review card details section.

  4. Under Review engagement, enable Show review upvotes / downvotes buttons.

  5. Click Save.


Add social sharing buttons

To let customers share the reviews to their social media:

  1. From your Judge.me admin, go to Widgets > Review Widget > Customize.

  2. Scroll to the Review card details section.

  3. Under Review engagement, enable "Show social media share buttons".

  4. Choose from these social media platforms:

    • Facebook

    • Twitter

    • Pinterest

    • LinkedIn

  5. Click Save.


See the steps for the new app design (coming soon)

To let customers share the reviews to their social media:

  1. From your Judge.me admin, go to Settings > Widgets.

  2. On the Review Widget card, click Customize.

  3. Scroll to the Review card details section.

  4. Under Review engagement, enable Show social media share buttons.

  5. Choose the platforms you want to include:

    • Facebook

    • Twitter

    • Pinterest

    • LinkedIn

  6. Click Save.


16. Hide the Review Widget when there's no review

To hide the Review Widget on products without reviews:

  1. From your Judge.me admin, go to Manage Reviews > Moderation > Review restriction > Web reviews.

  2. Choose either Only buyers who have received a review request email and API users or Only buyers who have received a review request email.

  3. Click Save.


See the steps for the new app design (coming soon)

To hide the Review Widget on products without reviews:

  1. From your Judge.me admin, go to Settings > Publishing and moderation.

  2. Scroll down to the Review restriction section.

  3. Choose one of the following options:

    • Only buyers who have received a review request email and API users.

    • Only buyers who have received a review request email.

  4. Click Save.


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