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Customizing the Review Widget

Customize and display reviews on your store’s product pages using the Review Widget

Updated over 2 weeks ago

Customize the Review Widget with built-in settings

1. Widget border

Available on the Awesome plan.

To add a border around your Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. In the Theme section, check the box "Add a border around the widget".

  4. Then under Border Style, choose between these border styles:

    • "Square corners"

    • "Round corners"

  5. Click Save.

2. Widget colors

To customize your widget colors:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Colors section.

  4. In each of the color fields below, use the color picker or enter a hex code to select your preferred colors.

  5. Click Save.

Basic color customizations

Available on the Free plan

Color field

What it applies to

Primary color

The stars, buttons, and links across all widgets and emails

Star color

The stars in the Review Widget only

Secondary color

The reply backgrounds (which shows your reply to the customer's review), dividers, and other secondary elements across all widgets and emails

Advanced color customizations

Available on the Awesome plan

Color field

What it applies to

Review filter color

The rating distribution filter

"Write a review" text color

The text displayed on the "Write a review" button

"Write a review" background color

The background of the "Write a review" button

Reviewer name text color

The reviewer’s name

Verified buyer badge text color

The text displayed on the "Verified" badge

Verified buyer badge background color

The background of the "Verified" badge

Pagination color

The pagination numbers

3. Media grid

Available on the Free plan

The media grid is a horizontal section displayed at the top of the Review Widget, showcasing customer-uploaded photos and videos.

To enable the media grid in your Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Photos and Videos section.

  4. Enable "Show recent photos and videos in a grid".

  5. Click Save.

Note:

Currently, it’s not possible to select which images appear in the Media Grid. The grid automatically displays all images and videos from your published reviews.

4. Product medals

Available on the Free plan

When your store qualifies, we will automatically display product-specific medals in the Review Widget, including transparency and authenticity badge,... These medals highlight products with strong performance based on verified reviews and other trust signals.

To disable all medals in the Review Widget :

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Judge.me Medals section.

  4. Disable "Show product medals".

  5. Click Save.

5. Search bar

Available on the Awesome plan

To allow customers to search for reviews in the Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Search and pagination section.

  4. Enable "Show review search bar".

  5. Click Save.

Note:

The search bar in the Review Widget only searches reviews for the product currently being viewed. It doesn't return results from reviews grouped across other products.

6. Keyword search

Available on the Awesome plan

Let your customers search reviews more easily by highlighting the most common keywords found in published reviews.

How keyword search works:

  • When a product has more than 10 verified reviews, we’ll automatically generate a list of the most commonly used words and phrases from published reviews.

    • Only reviews collected directly through Judge.me are included.

    • Imported reviews and reviews synced via product groups or cross-shop sync are not used for keyword generation.

  • Up to 10 keywords will appear as clickable buttons at the top of the Review Widget.

    • Each button also shows the number of reviews that contain that keyword.

    • For example: letters (3), quality (5)

  • When a customer clicks a keyword, the widget filters the review list to show only reviews that include that term.

  • Matching keywords are also highlighted in the review text for better visibility.

To enable keyword search in the Review Widget:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Search and pagination section.

  4. Enable "Enable keyword search".

  5. Click Save.

7. Rating filter

Available on the Awesome plan

By default, we display the rating filter at the top of the Review Widget. This section—also known as the rating breakdown, star distribution, or rating summary bars—shows how many reviews each star rating has received (e.g. 5 stars, 4 stars, etc.).

It also allows customers to filter the reviews by star rating with a single click.

To disable the rating filter:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Search and pagination section.

  4. Disable "Show the widget rating filter".

  5. Click Save.

8. Sorting method

Available on the Awesome plan.

By default, the Review Widget shows the latest reviews first.

You can change the default sorting method to better match your store’s goals—for example, showing the most helpful reviews or those with photos first.

To set your default sorting method:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Search and pagination section.

  4. In the Default sorting method field, choose your preferred sorting option from the dropdown.

  5. Click Save.

Sorting option

What it does

Most Recent

Shows the newest reviews first

Highest Rating

Shows reviews with the highest ratings first

Lowest Rating

Shows reviews with the lowest ratings first

Only Pictures

Shows only reviews that include at least 1 image

Pictures First

Shows reviews with images first, followed by text-only reviews

Videos First

Shows reviews with videos first

Most Helpful

Shows reviews with the most thumbs-up (likes) from customers first

Note:

This setting will also apply to the All Reviews Page and Floating Reviews Tab.

9. Pagination type

Available on the Awesome plan

By default, the Review Widget displays 5 reviews per page using pagination. This means customers can navigate through multiple pages of reviews using numbered links at the bottom of the widget.

You can customize both the pagination style and the number of reviews shown per page to better suit your store’s layout and browsing experience.

To adjust the pagination settings:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Search and pagination section.

  4. Under Configure the pagination of reviews and questions, choose one of the following options:

    • Use "Load more" button to show more reviews

    • Use pagination

  5. In the Number of reviews per page field, enter a value between 1 and 10 (Values outside this range will show an error "Number of reviews is invalid").

  6. Click Save.

10. Reviewer avatar

Available on the Awesome plan

To remove the profile icon in the reviews:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Review card details section.

  4. Disable "Show avatar icon"

  5. Click Save.

11. Reviewer location

Available on the Awesome plan

To showcase the country of your reviewers:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Review card details section.

  4. Enable "Show reviewer location" and/or "Show reviewer country flag".

  5. Click Save.

Note:

Location is not available for reviews imported from AliExpress.

12. "Read more" link

Available on the Awesome plan

By default, the Review Widget displays the full content of each review, no matter how long it is.

To adjust how much of each review is shown:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Review card details section.

  4. Under Review Length, choose one of the following options:

    • "Show the full review" (default)

    • "Limit the number of lines shown" – then enter the number of lines to show (1-10). A Read more link will be added to longer reviews so customers can expand the full text.

  5. Click Save.

13. Upvote / Downvote

Available on the Awesome plan

To let customers react to the reviews with a thumbs up or thumbs down:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down to the Review card details section.

  4. Under Review engagement, enable "Show review upvotes / downvotes buttons".

  5. Click Save.

Note:

Once a customer gives a thumbs up or thumbs down on a review, their votes can't be changed.

14. Social sharing buttons

Available on the Free plan

To let customers share the reviews to their social media:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Review Widget card, click Customize.

  3. Scroll down and open the Review card details section.

  4. Under Review engagement, enable "Show social media share buttons".

  5. Choose from these social media platforms:

    • Facebook

    • Twitter

    • Pinterest

    • LinkedIn

  6. Click Save.

15. Product link

When you enable Product Groups, the Review Widget displays reviews from all products in the same group. For reviews originally written for a different product, you can add a small link that takes customers back to the exact product where the review came from.

This helps maintain transparency and lets customers see the context of each review.

To add the link to original product for each grouped review:

  • From your Judge.me admin, go to Settings > Widgets

  • Find the Review Widget card, click Customize.

  • Scroll down and open the Text section.

  • Scroll down and enable "Include a link to the original product when Product Groups is enabled".

  • Click Save.


Customize Review Widget with live preview

As you personalize the Review Widget, you’ll see real-time updates so you know exactly how it looks and behaves before publishing. Preview it using sample reviews, real reviews, or see how it appears with no reviews at all. You can also switch between desktop and mobile views to ensure a perfect fit on every device.


Hide the Review Widget when there's no review

By default, the Review Widget will show even if the product has no reviews. To hide the Review Widget on products without reviews, you can enable Web reviews restriction.


Get your free trial

🎨 Want more control over your review displays? Start your free 15-day trial of the Awesome plan and access all display widgets with unlimited customization.


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