Judge.me makes it easy to build trust by publishing customer reviews automatically or manually. By default, all reviews are published automatically to help you share feedback quickly and transparently. You can also switch to manual moderation if you prefer to review each submission first.
Publish and hide reviews
Publishing all reviews, including negative ones, shows that your brand values honesty and transparency. Shoppers are more likely to trust stores that don’t filter out negative feedback.
Publish reviews automatically
By default, Judge.me automatically publishes all reviews to help you earn that trust with every purchase. If you want to review submissions before they appear on your store, you can enable manual moderation.
From your Judge.me admin, go to Manage reviews > Moderation.
Select Publish reviews manually.
Click Save.
For other e-commerce platforms
For other e-commerce platforms
Go to Settings > Review Widget > Review Moderation.
Disable Publish new reviews automatically.
Click Save.
Publish reviews manually
If you're moderating reviews manually, you can easily publish them from your dashboard:
From your Judge.me Reviews app, go to Manage Reviews > Reviews Dashboard.
Choose the review you want and click Publish or Hide.
To manage multiple reviews at once: check the boxes next to the reviews, then click the Publish review button at the bottom of the page.
Auto-publish reviews based on ratings
✅ Unlock the ability to publish reviews based on ratings with a 15-day free trial of our Awesome plan!
If you want to auto-publish reviews with specific ratings (e.g., 4 or 5 stars), you can enable auto-publish rating criteria. Reviews that don’t meet your criteria will be temporarily hidden.
To comply with Shopify's regulation, the temporarily hidden reviews that are not moderated will be published automatically after 14 days. We strongly encourage you to publish all valid reviews as soon as possible.
