At Judge.me, we've made it simple to share your reviews and star ratings between our platform and the Shopify's Shop App (also known as Shop Pay).
This integration helps you boost conversions and revenue by showcasing valuable social proof on this mobile-first channel. Plus, you won't have to start from scratch; your existing reviews and ratings can be leveraged on Shop.
Syncing reviews from Judge.me to Shop App
Reviews published on Judge.me that align with Shop’s review policies (especially reviews associated with specific customer orders) will be automatically added to your product listing on Shop, on an ongoing basis.
Judge.me Reviews and Star Ratings in the Shop App
Please note that:
Raw review content is transmitted to Shopify as metaobjects without any censorship for personal identifiable information (PII) or profanity. Shop will moderate these reviews based on their product review policy before publishing them in the Shop app.
If you decide to uninstall Judge.me, please contact Shopify customer support in case you want to make any adjustments to your existing Judge.me reviews in Shop App.
To stop syncing Judge.me reviews to Shop App:
From your Shop App admin in Shopify, go to Settings.
Scroll down to Shop reviews.
Under Reviews from Partner apps, disable “Display reviews collected with partner apps in Shop".
Syncing reviews from Shop App to Judge.me
The Judge.me x Shop App integration is enabled by default, and your Shop App reviews should be automatically synced to Judge.me.
Managing Shop App reviews in Judge.me
Shop app reviews will be published and verified automatically on Judge.me. You can display these reviews on your widgets, including pinning them or featuring them in a carousel.
You can't unpublish, move, or edit these reviews, but you can disable the syndication, which will remove all Shop App reviews in Judge.me (The syndication of Judge.me reviews to Shop will still occur automatically).
To stop syncing Shop App reviews to Judge.me:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard > Click Import & sync reviews.
Scroll down to Sync Reviews > Shop app > Click Show settings.
Select Syndicate reviews collected via the Shop app to Judge.me (Recommended).
Click Save.
To reply to reviews collected via Shop App:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Click the reply icon, which will redirect to the Shop channel to send the reply.
"Verified by Shop" badge:
Reviews collected via the Shop app will have the "Verified by Shop" badge when they appear on the Judge.me widget. This badge is currently available in English. If you require support for other languages, please let us know.
