Available on the Awesome plan
Hide or censor offensive reviews automatically—try Judge.me Awesome free for 15 days.
Keeping your store respectful is key to building customer trust. With Judge.me’s profanity filter, you can detect and manage offensive language in your reviews.
How it works
When the profanity filter is enabled, Judge.me checks each new review when the shopper submits it.
The profanity filter checks:
The review title
The review body
Answers to custom form questions
Judge.me compares this content with:
The standard profanity blocklist
Any custom words or phrases you add manually
Any custom words or phrases you upload
If Judge.me finds a blocked word or phrase, the review is handled based on the profanity filter option you selected.
If you update your blocklist, the profanity filter only checks reviews at the time they are submitted.
Adding a new word or phrase to your blocklist does not rescan existing reviews. Reviews that were already submitted or published will not be automatically censored, hidden, or unpublished.
To remove an existing review that contains a newly blocked word or phrase, manually hide or unpublish the review from your Reviews dashboard.
Removing a word or phrase from your blocklist affects both future and previously censored reviews. The removed word or phrase will show uncensored the next time the widget updates.
Adding a word or phrase to your blocklist does not rescan reviews that were submitted before profanity filter was enabled. However, if a review was already flagged by the profanity filter, the newly added word or phrase will also be censored the next time the widget updates.
Enable profanity filter
Available on the Awesome plan
To enable profanity filter:
From your Judge.me admin, go to Settings > Publishing and moderation.
Scroll down to the Review restriction section.
For Profanity filter, select one of the following options:
Disabled – No filtering is applied.
Replace banned words with asterisks (***) and publish review – Offensive words are automatically censored ****.
Replace banned words with asterisks (***) and hide review – Offensive words are automatically censored ****. The review is also automatically hidden.
Hide reviews containing banned words – The review is automatically hidden without changing its content.
Click Save.
Profanity blocklist
1. Standard blocklist
To use the standard blocklist for profanity filter:
From your Judge.me admin, go to Settings > Publishing and moderation.
Scroll down to the Review restriction section.
Click the checkbox next to Use standard blocklist (Default).
Click Save.
2. Custom blocklist
Together with the standard blocklist, you can also add your own blocklist:
From your Judge.me admin, go to Settings > Publishing and moderation.
Scroll down to the Review restriction section.
There you can:
Upload your own blocklist:
Click the Upload custom blocklist button.
Upload your file.
Click Upload.
Or, add your blocked words or phrases manually:
In the Blocklist words or phrases, enter each word or phrase on a new line.
Click Save.
To export your current custom blocklist:
From your Judge.me admin, go to Settings > Publishing and moderation.
Scroll down to the Review restriction section.
Click Export list.
Filter reviews with profanity
Available on the Free plan
To filter reviews with profanity in the Reviews dashboard:
From your Judge.me admin, go to Reviews.
Click the Search and filter icon (🔍︎ᯤ) on the right.
Click Add filter + on the left.
Select Type, then select With profanity.
Resources
Get your free trial:
Take control of offensive reviews—start your free 15-day Awesome trial.
Follow us on Linkedin:
📢 Stay in the loop! Follow Judge.me on LinkedIn for the latest product updates, tips, and feature launches.