At Judge.me, we believe that authentic customer feedback builds credibility. While we don’t support removing reviews in all cases, we do offer tools to manage reviews that are duplicated, inaccurate, or imported incorrectly.
Delete imported reviews
Delete selected imported reviews
Imported reviews can be deleted individually if they were added incorrectly (e.g., test reviews or duplicates). This action is permanent.
To delete an imported review:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Find the imported review you want to remove.
Click the 3-dot icon (⋯) on the right of the review and select Delete review.
To delete multiple imported reviews at once:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Check the box on the left of the imported reviews you want to delete, then click the Delete reviews button at the bottom of the page.
For other e-commerce platforms
For other e-commerce platforms
In your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Find the imported review you want to remove.
Click the three dots (⋯) next to the review.
Click Delete review.
See the steps for the new app design (beta)
See the steps for the new app design (beta)
To delete an imported review:
From your Judge.me admin, go to Reviews.
Find the review with the source Imported.
Click the three-dot icon (⋯) next to the review.
Select Delete review.
To delete multiple imported reviews at once:
From your Judge.me admin, go to Reviews.
Check the box next to each review with the source Imported.
Click the Delete reviews button at the bottom of the page to remove them.
Delete all imported reviews
If a review file was imported multiple times or needs to be removed entirely, you can delete its imported reviews directly from the Reviews Import Log using these steps:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard
Click the Import & sync reviews button on the top right.
Scroll to the Reviews import log at the bottom.
Locate the specific import event.
Click the 3-dot icon (...) and select Delete reviews for that batch.
See the steps for the new app design (beta)
See the steps for the new app design (beta)
To remove a duplicated import:
From your Judge.me admin, go to Settings > Import Reviews.
Scroll down to the Reviews Import Log section at the bottom of the page.
Find the import event you want to remove.
Click the three-dot icon (⋯) next to it and select Delete reviews for that batch.
Archive a review
Unlike imported reviews, reviews submitted via other sources (e.g. web and email reviews) cannot be deleted.
To remove these reviews from your storefront, you can hide them.
To both remove them from the storefront and clean up your Reviews dashboard, you can archive them.
Archiving reviews is useful when a review is outdated, submitted by mistake, or no longer relevant, for example, if it was left for the wrong product or contains incorrect details.
To archive a review:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Find the review you want to archive.
Click the 3-dots icon (...) on the right of the review and select Archive.
Since the archived review will be hidden, select a reason for hiding and click Archive review.
To see the reviews that you archived:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Go to the Archive tab.
For other e-commerce platforms
For other e-commerce platforms
In your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Find the review you want to archive.
Click the three dots (⋯) next to the review.
Select Archive.
See the steps for the new app design (beta)
See the steps for the new app design (beta)
To archive a review:
From your Judge.me admin, go to Reviews.
Find the review you want to archive.
Click the three-dot icon (⋯) next to the review and select Archive.
Choose a reason for hiding the review, then click Archive review button to confirm.
To view archived reviews:
From your Judge.me admin, go to Reviews.
Click the Archive tab to see all archived reviews.
