Available on the Free plan

Bring your Etsy reviews to Shopify—for free. Judge.me connects securely with Etsy to automatically import and display your reviews, saving you time and giving shoppers the confidence to buy.

How it works

Once you enable Etsy review syndication in Judge.me:

We start fetching reviews from active Etsy products.
We then use SKU to map the reviews to relevant Shopify products.
- Each Etsy product will be linked to a Shopify product via a matching SKU.
- If the same SKU appears in multiple Shopify products, or in multiple variants within the same Shopify product, the review won’t be synced as we can’t tell which product the review belongs to .
- For products with variants, as Etsy does not store which variant the review was left for, if at least one variant’s SKU matches in Shopify, reviews for that Etsy product will be synced to that Shopify product.
All Etsy-synced reviews are marked as verified in Judge.me and include images when available.
New Etsy reviews are synced automatically every 7 days.

Considerations

Reviews from inactive, sold-out, draft, or expired Etsy products and rating-only reviews will not be fetched.
Etsy reviews cannot be edited, deleted, updated, or privately replied to from Judge.me.
Etsy reviews synced or imported through methods other than this official Etsy sync feature won't be verified in Judge.me as they don't provide verification data that meets our standards.

Enable Etsy review syndication

To enable Etsy review syndication:

From your Judge.me admin, go to Settings > Integrations
Find and click on the Etsy card.
In the Etsy syndication, click Get started.
Log in to your Etsy account, then click Grant access to connect your Etsy store to Judge.me.
Back in your Judge.me admin, click Sync reviews.
In the next pop-up:
- Check the box next to "Delete duplicated reviews after the import is finished (Recommended)". When enabled:
  - We'll scan all your existing reviews.
  - If a review we’re about to sync has the same rating, body, and created date as an existing one, we won’t sync it again to prevent duplicates.
- Click Sync reviews, and you're all set!

If the connection fails: you’ll be prompted to reconnect your Etsy account.

If the connection succeeds:

You'll see a success status showing the last sync date and the number of synced reviews and products.
If there’s an issue, an error message will appear with a downloadable error log file.
You’ll also get an email update to your Admin notification emails when the sync is completed or if there's an error.

Manage your Etsy review syndication

1. See synced reviews

To see the reviews you sync from Etsy:

From your Judge.me admin, go to Reviews.
In the Reviews dashboard, click the Search and filter icon (🔍︎☰) on the right.
Click Add filter + on the left and select Source.
Check the box next to Etsy.

2. Sync schedule

To sync new Etsy reviews are synced automatically every 7 days:

From your Judge.me admin, go to Settings > Integrations
Find and click on the Etsy card.
In the Etsy syndication section, check the box next to "Automatically import reviews every 7 days".
Click Save.

You can also sync reviews manually once daily:

From your Judge.me admin, go to Settings > Integrations
Find and click on the Etsy card.
In the Etsy syndication section, click the Sync reviews manually button.

3. Reauthorize to get reviewer names

Previously, Etsy reviews synced into Judge.me showed the reviewer as “Etsy customer.” We've now updated this so reviews will sync with the actual reviewer name shown on Etsy.

If you connected Etsy before this change, you can reauthorize your Etsy connection to start syncing reviewer names correctly.

To reauthorize your Etsy connection and grant permission to sync reviewer names:

Disconnect the current connection:
- From your Judge.me admin, go to Settings > Integrations.
- Find and click on the Etsy card.
- Click the Upgrade button in the banner. This will disconnect your old Etsy connection and redirect you to your Etsy app management page.
- In your Etsy app management page, find Judge.me Ltd and click Disconnect.
- In the confirmation pop-up, click Disconnect to confirm.
Authorize the new connection:
- From your Judge.me admin, go to Settings > Integrations.
- Find and click on the Etsy card.
- In the Etsy syndication section, click the Get started button.
- On the Etsy permissions page, click Grant access.
- Back to your Judge.me admin, click Sync reviews.

4. Disconnect your Etsy review syndication

To disconnect the Etsy review syndication:

From your Judge.me admin, go to Settings > Integrations.
Find and click on the Etsy card.
In the Etsy syndication section, click Disconnect.
In the next pop-up, click Disconnect again to confirm.

When you disconnect the Etsy review syndication:

All previously synced reviews will remain in your Judge.me account.
If you reconnect to the same Etsy store, we'll only sync new reviews collected since your last connection.
If you connect a different Etsy store, we’ll start syncing new reviews from the newly connected store going forward.

Troubleshoot

Reviews not syncing due to unmatched products

If your Etsy reviews aren’t syncing because products can’t be matched, update the product SKUs in Etsy to match the ones in Shopify. We only detect product changes based on Etsy’s "last updated" time, so changing SKUs in Shopify won’t trigger a match.

Updating the SKUs directly in Etsy ensures we detect the change and sync the reviews correctly.