190663 merchants can't be wrong

I have had Judge.me installed for maybe 24 hours and I am already loving it. Previously, I was manually adding reviews to my shop when I received them. I decided to get Judge.me when I discovered two shops I love used it (I snooped on their web source code to find out), including one that had heaps of customer photo reviews, which made me more willing to make a purchase. Photos are hugely important for my sales (I sell mending supplies and a lot of my customers are nervous beginner menders), so I decided to pay for the Awesome plan to unlock this functionality. I've already had a few tweaks I've needed to make and Judge.me customer support has been extremely quick and responsive. It took a few hours to set up the CSV to manually upload my old reviews, but it was a fairly straightforward process and I've been surprised with the speed at which the automatic review-request feature has paid off! The five-star reviews are already rolling in - and much more quickly than when I've personally asked for reviews in the past. I'm pretty stingy when it comes to paying for Shopify apps because there a zillion out there and they can add up so quickly, but this is one of two I'm happy to pay for.

Great app. Was struggling to get reviews with Shopify Reviews app. Once I installed this app and send out emails, I got 4 reviews within the first few hours (using a 20% discount code incentive)! I will happily pay the $15/month for the support they give in setting up the app on your store any way you'd like and for all the great features!

I wanted to leave a review to highly recommend the great level of customer service Judge.me provides. Cesar was super patient with helping me migrate my reviews using CSV export over to Judge.me and patiently answering my many questions on what to do. As well as helpfully explaining which email templates they found effective, and best practices for using their app. I appreciate Bilal installing Judge.me to my theme overnight after I gave them the ok before I went to bed. I also want to thank Mohammed for helping me make adjustments to the reviews widget and expediently fixing a small bug. It's only 7:30 am where I am, and we're on track to having Judge.me running in our live store for today. :) I am super pleased with how fast I get a friendly response and help right away. Whether it's super early in the morning, middle of the day, or at midnight. I'm looking forward to using Judge.me! I also want to say, we've used another reviews app on the Shopify app store that has very high all 5-star reviews. But the level of support was nothing like what Judge.me has shown to me. With the other app, I had to manually install all the code myself after the Automatic installer did not work. This other review's app customer service refused to help me with the installation unless I was willing to upgrade from $30/mth to $99/mth. As well this previous review app was not forthcoming with best practices for how to use their reviews app to gain more reviews as they said that level of support and advice was only for higher tier clients. I bring up our previous reviews app as a contrast to how great Judge.me's level of customer service has been. The price for Judge.me is super affordable, I did not think twice to subscribe to their Awesome plan. I like how it's super simple. Get tons of features all at one fair and affordable monthly price. Rather than other apps which have way worse/limited features and cost more than Judge.me. Or are charging an arm and leg the more orders you have in your store.

We have collected thousands of reviews with Judge.me. They have been a great app and their customer service is second to none. They are always responsive, always willing and ready to help fix or edit things even beyond what they are responsible for. They have set us up with features and helped us get them working. We have stars on our ads , our product ads, and now they are setting up a review site that rivals the big guys who charge way way way to much. These guys are the real deal when it comes to reviews, and showing customers you are a trustworthy and real online store.

Our team loves this app—it's the best bang for the buck in reviews! If there are customization settings you'd like to make happen but aren't able to find in the settings, don't hesitate to reach out to their support team. I most recently worked with Cesar and he was able to answer all of my questions and get us set up with what we needed. We're glad to be working with them!

Judge.me are absolute rockstars. They are just on top of their game, at all times! We've requested a range of customizations throughout our use of the app and they have always come through for us at the speed of light. With Judge.me not only do you get an incredible value for all that this app offers, but the team & support is completely amazing. Every interaction with their support was always efficient and positive. I highly highly recommend them!

The easiest app installation ever, with just perfect 24/7 customer support. Ridiculously good!! We did a long product comparison between 8 or 9 different review platforms and apps and throughout Judge.me shone out not just for the value but the lack of functionality paywalls. If you subscribe to their ONE subscription plan (the one that isn't limited by the number of orders, or invites or requests you send), you get everything they have got, which is an ace way of doing business, little known in these days of value-adding subscription steps. The installation went really smoothly but not without a couple of small (learning curve) bumps. As the minute we hit the install button and started switching things on, we had a member of the support team immediately reach out to us to help with the deployment (TOP MARKS to Cesar and Louis in their support team). All theme modifications were deployed for us, with the understanding that the team would move around anything we didn't like. We have mostly down to our own fault needed live chat support a couple of times since the installation and every single time the fix has been delivered before I even expected the first response. The functionality is great both for product reviews and shop reviews, plugging both into Google Ads and Structured data SERPs on autopilot. The only piece missing is Google Seller Ratings, but here's hoping Google finally gets around to certifying Judge.me for that as well. The level of customisation within the review widgets, emails, customer photo and video social proof, customer Q&A (yes this gives you pretty much equivalent review and Q/A functionality as Amazon displays) is beyond belief and not just at the UX side, but all the way through to behaviour and workflow. Really chuffed we found these guys and looking forward to growing quickly with their help.

This is my favorite app! The free plan has greatly designed features for small businesses that don't have the budget for paid apps. My customers always get sent an email prompting them to review the product they purchased and they can do it easily! (at least I haven't heard of any issues from them). You also get an email when someone leaves a review and you can reply directly to the customer thanking them for taking the time to leave their feedback. This makes the social proof/encouragement aspect of a website totally streamlined and I would highly recommend it!