119835 merchants can't be wrong

If there is one non-negotiable feature to always have on our shop, it would be Judge.me customer reviews. We love the following features: 1. It sends reminder emails automatically. We have configured it to go out after we deliver products. If a customer doesn't respond, it sends reminders. We can configure all of these settings. 2. It tracks sales from reviews 3. We can configure the widget design according to our wish 4. It requires no manual installation. The automatic installation worked with the Debut theme of ours easily 5. It integrates with Pagefly, our favorite page builder app 6. It integrates with PushOwl, our favorite browser notifications app 7. It brings sales. For an uninitiated new customer, the buy decision is purely based on star ratings and qualitative comments of past buyers.

We use this app for multiple reasons and couldn't operate our store as effectively without it. Installation is very easy and quick. The team is also quick to respond and assist with more complicated issues. The interface is easy to follow, and there are lots of options with regards to communicating with potential customers, rewarding customers, nudging customers, providing clear and honest product evaluation. Judge.me has helped us to convert customers and bring in new ones. Of that, we have no doubt.

I wanted to leave a review to highly recommend the great level of customer service Judge.me provides. Cesar was super patient with helping me migrate my reviews using CSV export over to Judge.me and patiently answering my many questions on what to do. As well as helpfully explaining which email templates they found effective, and best practices for using their app. I appreciate Bilal installing Judge.me to my theme overnight after I gave them the ok before I went to bed. I also want to thank Mohammed for helping me make adjustments to the reviews widget and expediently fixing a small bug. It's only 7:30 am where I am, and we're on track to having Judge.me running in our live store for today. :) I am super pleased with how fast I get a friendly response and help right away. Whether it's super early in the morning, middle of the day, or at midnight. I'm looking forward to using Judge.me! I also want to say, we've used another reviews app on the Shopify app store that has very high all 5-star reviews. But the level of support was nothing like what Judge.me has shown to me. With the other app, I had to manually install all the code myself after the Automatic installer did not work. This other review's app customer service refused to help me with the installation unless I was willing to upgrade from $30/mth to $99/mth. As well this previous review app was not forthcoming with best practices for how to use their reviews app to gain more reviews as they said that level of support and advice was only for higher tier clients. I bring up our previous reviews app as a contrast to how great Judge.me's level of customer service has been. The price for Judge.me is super affordable, I did not think twice to subscribe to their Awesome plan. I like how it's super simple. Get tons of features all at one fair and affordable monthly price. Rather than other apps which have way worse/limited features and cost more than Judge.me. Or are charging an arm and leg the more orders you have in your store.

This is singularly the greatest Shopify app out there! If you own a Shopify store, you are crazy not to install and use this app! We installed this app on our shop MousePads.Cool and in 6 hours we received 23 five-star reviews (including photos & videos) - and they keep coming in! It took 10 minutes to set up my dashboard and Judge.me did all the installation heavy lifting with their concierge service. 20 minutes after installing the app, Judge.me was sending out custom emails asking for a review to all customers including going back 2 years to previous orders! Highly, highly, highly recommended!

The easiest app installation ever, with just perfect 24/7 customer support. Ridiculously good!! We did a long product comparison between 8 or 9 different review platforms and apps and throughout Judge.me shone out not just for the value but the lack of functionality paywalls. If you subscribe to their ONE subscription plan (the one that isn't limited by the number of orders, or invites or requests you send), you get everything they have got, which is an ace way of doing business, little known in these days of value-adding subscription steps. The installation went really smoothly but not without a couple of small (learning curve) bumps. As the minute we hit the install button and started switching things on, we had a member of the support team immediately reach out to us to help with the deployment (TOP MARKS to Cesar and Louis in their support team). All theme modifications were deployed for us, with the understanding that the team would move around anything we didn't like. We have mostly down to our own fault needed live chat support a couple of times since the installation and every single time the fix has been delivered before I even expected the first response. The functionality is great both for product reviews and shop reviews, plugging both into Google Ads and Structured data SERPs on autopilot. The only piece missing is Google Seller Ratings, but here's hoping Google finally gets around to certifying Judge.me for that as well. The level of customisation within the review widgets, emails, customer photo and video social proof, customer Q&A (yes this gives you pretty much equivalent review and Q/A functionality as Amazon displays) is beyond belief and not just at the UX side, but all the way through to behaviour and workflow. Really chuffed we found these guys and looking forward to growing quickly with their help.

I swapped over to this app after having no end of issues with another review app. I'm so glad I made the switch. Installing this app was a breeze, no need to do any code changes, the little wizard took care of the whole installation process. But for me, the thing that has impressed me most is the outstanding support and customer service. I made a daft mistake - importing the same reviews twice. I contacted customer support and had a reply within 10 minutes. They sorted out the problem instantly and were only too happy to help answer questions on something else that I wished to do. I really like the way that the reviews are displayed on my website - they are clear to see, easy to scroll through and show which ones have been written by verified buyers. All in all, so glad I made the switch, this is a fabulous app and customer support is superb.

This is my favorite app! The free plan has greatly designed features for small businesses that don't have the budget for paid apps. My customers always get sent an email prompting them to review the product they purchased and they can do it easily! (at least I haven't heard of any issues from them). You also get an email when someone leaves a review and you can reply directly to the customer thanking them for taking the time to leave their feedback. This makes the social proof/encouragement aspect of a website totally streamlined and I would highly recommend it!