130220 merchants can't be wrong

I swapped over to this app after having no end of issues with another review app. I'm so glad I made the switch. Installing this app was a breeze, no need to do any code changes, the little wizard took care of the whole installation process. But for me, the thing that has impressed me most is the outstanding support and customer service. I made a daft mistake - importing the same reviews twice. I contacted customer support and had a reply within 10 minutes. They sorted out the problem instantly and were only too happy to help answer questions on something else that I wished to do. I really like the way that the reviews are displayed on my website - they are clear to see, easy to scroll through and show which ones have been written by verified buyers. All in all, so glad I made the switch, this is a fabulous app and customer support is superb.

We use this app for multiple reasons and couldn't operate our store as effectively without it. Installation is very easy and quick. The team is also quick to respond and assist with more complicated issues. The interface is easy to follow, and there are lots of options with regards to communicating with potential customers, rewarding customers, nudging customers, providing clear and honest product evaluation. Judge.me has helped us to convert customers and bring in new ones. Of that, we have no doubt.

This is singularly the greatest Shopify app out there! If you own a Shopify store, you are crazy not to install and use this app! We installed this app on our shop MousePads.Cool and in 6 hours we received 23 five-star reviews (including photos & videos) - and they keep coming in! It took 10 minutes to set up my dashboard and Judge.me did all the installation heavy lifting with their concierge service. 20 minutes after installing the app, Judge.me was sending out custom emails asking for a review to all customers including going back 2 years to previous orders! Highly, highly, highly recommended!

Wow - just wow! Isn't it wonderful when an app works exactly as you hope, then goes further and blows you away! Absolutely fantastic solution for reviews - plugs into lots of other tools we're using (Mechanic, Flits) and support is ridiculously fast and attentive. Highly, highly recommended!

Great app. Was struggling to get reviews with Shopify Reviews app. Once I installed this app and send out emails, I got 4 reviews within the first few hours (using a 20% discount code incentive)! I will happily pay the $15/month for the support they give in setting up the app on your store any way you'd like and for all the great features!

I have had Judge.me installed for maybe 24 hours and I am already loving it. Previously, I was manually adding reviews to my shop when I received them. I decided to get Judge.me when I discovered two shops I love used it (I snooped on their web source code to find out), including one that had heaps of customer photo reviews, which made me more willing to make a purchase. Photos are hugely important for my sales (I sell mending supplies and a lot of my customers are nervous beginner menders), so I decided to pay for the Awesome plan to unlock this functionality. I've already had a few tweaks I've needed to make and Judge.me customer support has been extremely quick and responsive. It took a few hours to set up the CSV to manually upload my old reviews, but it was a fairly straightforward process and I've been surprised with the speed at which the automatic review-request feature has paid off! The five-star reviews are already rolling in - and much more quickly than when I've personally asked for reviews in the past. I'm pretty stingy when it comes to paying for Shopify apps because there a zillion out there and they can add up so quickly, but this is one of two I'm happy to pay for.

The easiest app installation ever, with just perfect 24/7 customer support. Ridiculously good!! We did a long product comparison between 8 or 9 different review platforms and apps and throughout Judge.me shone out not just for the value but the lack of functionality paywalls. If you subscribe to their ONE subscription plan (the one that isn't limited by the number of orders, or invites or requests you send), you get everything they have got, which is an ace way of doing business, little known in these days of value-adding subscription steps. The installation went really smoothly but not without a couple of small (learning curve) bumps. As the minute we hit the install button and started switching things on, we had a member of the support team immediately reach out to us to help with the deployment (TOP MARKS to Cesar and Louis in their support team). All theme modifications were deployed for us, with the understanding that the team would move around anything we didn't like. We have mostly down to our own fault needed live chat support a couple of times since the installation and every single time the fix has been delivered before I even expected the first response. The functionality is great both for product reviews and shop reviews, plugging both into Google Ads and Structured data SERPs on autopilot. The only piece missing is Google Seller Ratings, but here's hoping Google finally gets around to certifying Judge.me for that as well. The level of customisation within the review widgets, emails, customer photo and video social proof, customer Q&A (yes this gives you pretty much equivalent review and Q/A functionality as Amazon displays) is beyond belief and not just at the UX side, but all the way through to behaviour and workflow. Really chuffed we found these guys and looking forward to growing quickly with their help.

Judge.me are absolute rockstars. They are just on top of their game, at all times! We've requested a range of customizations throughout our use of the app and they have always come through for us at the speed of light. With Judge.me not only do you get an incredible value for all that this app offers, but the team & support is completely amazing. Every interaction with their support was always efficient and positive. I highly highly recommend them!

Great app! Very affordable and really great customer service available by chat or email with super-fast response times. The widgets look great and provide social proof! Great for SEO, too.

Our team loves this app—it's the best bang for the buck in reviews! If there are customization settings you'd like to make happen but aren't able to find in the settings, don't hesitate to reach out to their support team. I most recently worked with Cesar and he was able to answer all of my questions and get us set up with what we needed. We're glad to be working with them!

We have collected thousands of reviews with Judge.me. They have been a great app and their customer service is second to none. They are always responsive, always willing and ready to help fix or edit things even beyond what they are responsible for. They have set us up with features and helped us get them working. We have stars on our ads , our product ads, and now they are setting up a review site that rivals the big guys who charge way way way to much. These guys are the real deal when it comes to reviews, and showing customers you are a trustworthy and real online store.

This is my favorite app! The free plan has greatly designed features for small businesses that don't have the budget for paid apps. My customers always get sent an email prompting them to review the product they purchased and they can do it easily! (at least I haven't heard of any issues from them). You also get an email when someone leaves a review and you can reply directly to the customer thanking them for taking the time to leave their feedback. This makes the social proof/encouragement aspect of a website totally streamlined and I would highly recommend it!