Rated 5/5 Stars By 5586 E-Commerce Stores

I swapped over to this app after having no end of issues with another review app. I'm so glad I made the switch. Installing this app was a breeze, no need to do any code changes, the little wizard took care of the whole installation process. But for me, the thing that has impressed me most is the outstanding support and customer service. I made a daft mistake - importing the same reviews twice. I contacted customer support and had a reply within 10 minutes. They sorted out the problem instantly and were only too happy to help answer questions on something else that I wished to do. I really like the way that the reviews are displayed on my website - they are clear to see, easy to scroll through and show which ones have been written by verified buyers. All in all, so glad I made the switch, this is a fabulous app and customer support is superb.

Great app. Was struggling to get reviews with Shopifys review app. Once I installed this app and send out emails, I got 4 reviews within the first few hours (using a 20% discount code incentive)! I will happily pay the $15/month for the support they give in setting up the app on your store any way you'd like and for all the great features!

We have collected thousands of reviews with Judge.me. They have been a great app and their customer service is second to none. They are always responsive, always willing, and ready to help fix or edit things even beyond what they are responsible for. They have set us up with features and helped us get them working. We have stars on our ads, our product ads, and now they are setting up a review site that rivals the big guys who charge way way way too much. These guys are the real deal when it comes to reviews, and showing customers you are a trustworthy and real online store.

I used this app because I needed an automatic review email after product purchase and Shopify Reviews didn't cut it. The Judge.me app has so many settings, so it is actually quite hard to navigate at first. However, the staff is so amazingly quick and helpful. They installed within 30 minutes the app to my theme and then within 15 minutes did a small modification for a missing feature. I would give them 6 stars if I could.

I wanted to leave a review to highly recommend the great level of customer service Judge.me provides. Cesar was super patient with helping me migrate my reviews using CSV export over to Judge.me and patiently answering my many questions on what to do. As well as helpfully explaining which email templates they found effective, and best practices for using their app. I appreciate Bilal installing Judge.me to my theme overnight after I gave them the ok before I went to bed. I also want to thank Mohammed for helping me make adjustments to the reviews widget and expediently fixing a small bug. It's only 7:30 am where I am, and we're on track to having Judge.me running in our live store for today. :) I am super pleased with how fast I get a friendly response and help right away. Whether it's super early in the morning, middle of the day, or at midnight. I'm looking forward to using Judge.me! I also want to say, we've used another reviews app on the Shopify app store that has very high all 5-star reviews. But the level of support was nothing like what Judge.me has shown to me. With the other app, I had to manually install all the code myself after the Automatic installer did not work. This other review's app customer service refused to help me with the installation unless I was willing to upgrade from $30/mth to $99/mth. As well this previous review app was not forthcoming with best practices for how to use their reviews app to gain more reviews as they said that level of support and advice was only for higher tier clients. I bring up our previous reviews app as a contrast to how great Judge.me's level of customer service has been. The price for Judge.me is super affordable, I did not think twice to subscribe to their Awesome plan. I like how it's super simple. Get tons of features all at one fair and affordable monthly price. Rather than other apps which have way worse/limited features and cost more than Judge.me. Or are charging an arm and leg the more orders you have in your store.

I have had Judge.me installed for maybe 24 hours and I am already loving it. Previously, I was manually adding reviews to my shop when I received them. I decided to get Judge.me when I discovered two shops I love used it (I snooped on their web source code to find out), including one that had heaps of customer photo reviews, which made me more willing to make a purchase. Photos are hugely important for my sales (I sell mending supplies and a lot of my customers are nervous beginner menders), so I decided to pay for the Awesome plan to unlock this functionality. I've already had a few tweaks I've needed to make and Judge.me customer support has been extremely quick and responsive. It took a few hours to set up the CSV to manually upload my old reviews, but it was a fairly straightforward process and I've been surprised with the speed at which the automatic review-request feature has paid off! The five-star reviews are already rolling in - and much more quickly than when I've personally asked for reviews in the past. I'm pretty stingy when it comes to paying for Shopify apps because there a zillion out there and they can add up so quickly, but this is one of two I'm happy to pay for.

We use this app for multiple reasons and couldn't operate our store as effectively without it. Installation is very easy and quick. The team is also quick to respond and assist with more complicated issues. The interface is easy to follow, and there are lots of options with regards to communicating with potential customers, rewarding customers, nudging customers, providing clear and honest product evaluation. Judge.me has helped us to convert customers and bring in new ones. Of that, we have no doubt.

The app has so many functionalities beyond the basic set I was looking for. I've started to use several functionalities I didn't know I needed but am now in love with (choosing which reviews to show, customizing when I send review requests, and even integrating with the app I used to customize the design of my website!). Overall, I've been pleasantly surprised by how powerful and easy to use it has been. One very important thing I want to call out (and frequently overlooked when someone decides to sign up for an app) is the amazing support from the app creators. The documentation itself is fantastic with clear examples of how the features worked and step-by-step explanations of each setting. I wanted my reviews to display on my site in a way that wasn't explicitly supported and when I reached out to the support team, they customized it for me with no issue and even left me with the code and advice on how to maintain it. I would recommend this app to anyone looking for a powerful, easy-to-use, and well-maintained reviews app!

If there is one non-negotiable feature to always have on our shop, it would be Judge.me customer reviews. We love the following features: 1. It sends reminder emails automatically. We have configured it to go out after we deliver products. If a customer doesn't respond, it sends reminders. We can configure all of these settings. 2. It tracks sales from reviews 3. We can configure the widget design according to our wish 4. It requires no manual installation. The automatic installation worked with the Debut theme of ours easily 5. It integrates with Pagefly, our favorite page builder app 6. It integrates with PushOwl, our favorite browser notifications app 7. It brings sales. For an uninitiated new customer, the buy decision is purely based on star ratings and qualitative comments of past buyers.

This is a fantastic review app, it really is the best value for money you will find anywhere on the Shopify app store. Firstly, you can bulk upload your reviews from the other marketplaces you already sell on. As a start-up, this has been a fantastic feature for us, as it has allowed us to import all our eBay reviews onto our Shopify site. Once you have imported your reviews, there is a wide range of widgets that you can use to show off your reviews. The team will help you customise the widgets, with a wide array of features that give you complete control over how you collect and show your reviews. In terms of generating new reviews, the review request feature will allow you to send emails to verified buyers of your products after the product has been fulfilled. There are plenty of settings to control this feature so that it fits in with your business. This makes it really easy and non-intrusive for customers to quickly select a star rating and write a few comments to leave a review within the email request. We started collecting reviews instantly, after months of barely generating any reviews using the free Google Reviews App. If you are serious about generating reviews, you will want a review request feature to help you build out your reviews. You can also allow customers to share pictures, which is a great feature for building up user-generated content on your site or on social media to demonstrate social proof. You can also post reviews with photos on your social media accounts. Once your reviews and review widgets are installed on the site, the customer service is one of the best we have ever encountered for a Shopify app. Louis customised the widgets to our exact requirements, and provided with all the information we needed to customise our review request emails.Also, you can send review requests in foreign languages. Which for us, shipping products globally is such a great feature. It integrates with the translation app Weglot, and we are just in the process of setting this up. There are many more features, like SMS review requests, review stars on Google listings, offering coupons to incentivize reviews within the email requests and so on. Lastly, this app offers both shop and product reviews, which is a key feature for us, as most of our products are one-off, meaning we are looking to generate shop reviews. If you’re a start-up, or a growing small business looking to generate reviews without breaking the bank on an expensive review app, or a free app that will not generate results, this review app is what you are looking for.

This is my favorite app! The free plan has greatly designed features for small businesses that don't have the budget for paid apps. My customers always get sent an email prompting them to review the product they purchased and they can do it easily! (at least I haven't heard of any issues from them). You also get an email when someone leaves a review and you can reply directly to the customer thanking them for taking the time to leave their feedback. This makes the social proof/encouragement aspect of a website totally streamlined and I would highly recommend it!