130220 merchants can't be wrong
Build your brand with product reviews
Right from the start, we figured out that product reviews are super important. All headphones sound good, but how do you explain whether it’s a good headphone for rock versus a good headphone for jazz? That’s when product reviews start to pay off.READ STORY
I found that collecting reviews is the best way to build trust among customers and help them make more informed decisions. They can go through the reviews to see what other customers are thinking about the products and choose the most suitable ones.READ STORY
Customer support you will love
The app has so many functionalities beyond the basic set I was looking for. I've started to use several functionalities I didn't know I needed but am now in love with (choosing which reviews to show, customizing when I send review requests, and even integrating with the app I used to customize the design of my website!). Overall, I've been pleasantly surprised by how powerful and easy to use it has been. One very important thing I want to call out (and frequently overlooked when someone decides to sign up for an app) is the amazing support from the app creators. The documentation itself is fantastic with clear examples of how the features worked and step-by-step explanations of each setting. I wanted my reviews to display on my site in a way that wasn't explicitly supported and when I reached out to the support team, they customized it for me with no issue and even left me with the code and advice on how to maintain it. I would recommend this app to anyone looking for a powerful, easy-to-use, and well-maintained reviews app!
Several functionalities, powerful and easy to use
Amazing customer support, free customization and maintenance tips
Step-by-step documentation with clear examples
If there is one non-negotiable feature to always have on our shop, it would be Judge.me customer reviews. We love the following features: 1. It sends reminder emails automatically. We have configured it to go out after we deliver products. If a customer doesn't respond, it sends reminders. We can configure all of these settings. 2. It tracks sales from reviews 3. We can configure the widget design according to our wish 4. It requires no manual installation. The automatic installation worked with the Debut theme of ours easily 5. It integrates with Pagefly, our favorite page builder app 6. It integrates with PushOwl, our favorite browser notifications app 7. It brings sales. For an uninitiated new customer, the buy decision is purely based on star ratings and qualitative comments of past buyers.
Automatic reminder emails
Tracking of sales generated from reviews
Highly customizable widgets
Integrate with PageFly, PushOwl
I wanted to leave a review to highly recommend the great level of customer service Judge.me provides. Cesar was super patient with helping me migrate my reviews using CSV export over to Judge.me and patiently answering my many questions on what to do. As well as helpfully explaining which email templates they found effective, and best practices for using their app. I appreciate Bilal installing Judge.me to my theme overnight after I gave them the ok before I went to bed. I also want to thank Mohammed for helping me make adjustments to the reviews widget and expediently fixing a small bug. It's only 7:30 am where I am, and we're on track to having Judge.me running in our live store for today. :) I am super pleased with how fast I get a friendly response and help right away. Whether it's super early in the morning, middle of the day, or at midnight. I'm looking forward to using Judge.me! I also want to say, we've used another reviews app on the Shopify app store that has very high all 5-star reviews. But the level of support was nothing like what Judge.me has shown to me. With the other app, I had to manually install all the code myself after the Automatic installer did not work. This other review's app customer service refused to help me with the installation unless I was willing to upgrade from $30/mth to $99/mth. As well this previous review app was not forthcoming with best practices for how to use their reviews app to gain more reviews as they said that level of support and advice was only for higher tier clients. I bring up our previous reviews app as a contrast to how great Judge.me's level of customer service has been. The price for Judge.me is super affordable, I did not think twice to subscribe to their Awesome plan. I like how it's super simple. Get tons of features all at one fair and affordable monthly price. Rather than other apps which have way worse/limited features and cost more than Judge.me. Or are charging an arm and leg the more orders you have in your store.
Support available overnight for installation
Reviews migration, email template setup, widget adjustments and bug fixing thanks to customer support
Tons of features with super affordable price