Judge.me vs Loox
Switching from Loox? Judge.me is a fully-featured review app that goes beyond asking for pictures.
Need more than photo reviews?
Judge.me has comprehensive review capabilities in our paid plan
Loox doesn't have site reviews, but you can collect both product reviews and site reviews about your store with Judge.me.
In addition, you can add and customize questions to your reviews, send manual product review requests as well as synchronize reviews across products groups.
You can also syndicate reviews if you have the same products across multiple shops. This is a feature that Loox doesn’t have.
Our free plan is genuinely free, and our Awesome plan packs a punch!
At Judge.me, we are excited to help you grow! Your reviewers can include photos and videos in reviews for free. Meanwhile, you need to pay at least $9.99 to have photo reviews in Loox. Both our Forever Free and Awesome ($15/month) plans offer unlimited volume of orders and review requests. Meanwhile, Loox doesn't have a free plan and limits you to 500 orders and 100 automatic review requests on their Beginner plan ($9.99/month), and only offers unlimited orders and review requests on their Unlimited plan ($599.99/month).
Engage your buyers by going beyond reviews
You can supercharge your marketing power and improve user engagement by including a Question & Answer section to your product pages. Such user generated content also goes a long way to help you improve your search rankings.
You have 24/7 access to fantastic customer support
You can always contact us via email or chat at any time. We have a dedicated team ready to help you with onboarding and set up, as well as additional customizations you may require: from widget design to setting up Google Rich Snippets for SEO.
We’ll be upfront and tell you our weak spots
Loox allows you to add suggested products to your request emails and anti-theft protection (but perhaps you don’t really need this anyway)
Switching from Loox to Judge.me is really simple
Install Judge.me on your theme.
Our support team can install all your Judge.me widgets and customize them for you, as well as hide the ones from Loox based on your preferences.
Export existing reviews from Loox
Follow our guide to download your old reviews from Loox yourself, or contact support at Loox to get a copy of your reviews.
Import reviews into Judge.me
Upload your old reviews into Judge.me yourself, or send us the file and we’ll do the migration and make sure everything looks great!
Frequently asked questions
We can do basic customizations such as color, font, size, etc. Just send us a customization request with as many details as possible.Another option is to let us set up Judge.me before you uninstall Loox. Then, we can replicate your current settings as much as possible.
You can choose the theme you’d like to install during the onboarding process, then follow this guide to add your widgets via Shopify theme editor.
The stars may disappear during the transition period, but this often happens so quickly that this often goes unnoticed. To minimize any disruption, we recommend that you let us setup Judge.me before uninstalling Loox or any other competitor app, so there is a short period of overlap to make the transition smoother.
When you export your existing reviews from another app like Loox, most of the time, the link to your existing review pictures is included as part of the CSV. This means that these pictures will automatically be linked to your existing reviews when you upload the CSV into Judge.me.
You can export your existing reviews and import them into Judge.me easily. To avoid duplicated reviews, you should contact Loox's customer support to remove the codes completely from your store. Contact support@judge.me if you have more questions.
You can easily export your reviews from Loox by following this guide, and then import them into Judge.me yourself (remember to select Loox format). Alternatively, send us the import file and our support team will take care of it for you.
Most of the time we can automatically verify existing reviews based your shop's order history. But if this is not possible, all you have to do is show evidence that the reviewer has previously bought your product. Basically, just send us a screenshot showing that you have previously collected verified reviews on Loox (or another app), and an excerpt of your customer list which we can use to identify a sample of reviews. We will then then verify the reviews for you.
Definitely let us know! We are very happy to make customizations and hear feedback, so just get hold of us over at support or over chat. We also offer refunds within 30 days, no questions asked.
Note: Judge.me is not associated with Loox in this article. We have produced and processed this article in good faith, from sources believed to be reliable at the time of writing (7th December 2020). However, no warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. Please use this information at your discretion and remember to check for updates directly with Loox.