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Migrating reviews from Yotpo to Judge.me

Updated yesterday

Available on the Free plan

If you're switching from Yotpo to Judge.me, migrating your existing reviews is simple and seamless—and completely free. This guide will show you how to export your Yotpo reviews and import them into Judge.me at no cost, so you can continue displaying authentic social proof on your store without any disruptions.


Considerations

  • Reviews imported from Yotpo won't be verified in Judge.me as the import doesn't provide verification data that meets our standards.


How to import reviews from Yotpo to Judge.me

Step 1: Export reviews from Yotpo

To export reviews from Yotpo:

  • From your Yotpo admin, go to Reviews > Moderation.

  • Click Export to CSV on the right and select All reviews.

Step 2: Import reviews to Judge.me

To import the reviews that you exported from Yotpo to Judge.me:

  • From your Judge.me admin, go to Settings > Import reviews.

  • Under the Import reviews from a CSV file section, select Yotpo and click Import.

  • Upload the CSV file you exported from Yotpo in Step 1.

  • Click Import to complete the process.

Step 3: Check the import result

Once you upload the review file, we process it in the background.

When the import is complete (usually within 5 minutes), you’ll receive an email with the results, sent to the address listed under your Admin notifications.

You can also view these results directly in the Reviews Import Log inside your Judge.me admin.

If your import succeeds

If your reviews are successfully imported:

  • To show your imported Product reviews on product pages, install the Star Rating Badge and Review Widget.

  • To show your imported Store reviews, set up the All Reviews Page and Floating Reviews Tab.

  • Since videos are not imported by default, if you have videos in your reviews, after the reviews have been imported, you can edit the reviews to upload your videos.

If your import fails

If, unfortunately, your reviews fail to import, check out this article to fix your CSV file and reimport the failed reviews.


Import Yotpo store reviews to Judge.me (optional)

By default:

  • Yotpo fills the Product ID column with "yotpo_site_reviews" for store reviews.

  • Judge.me requires the Product ID column to be empty for store reviews.

As a result, store reviews will fail to import at first.

To import store reviews from Yotpo:

  • Open the error file:

    • Download the error file from Step 3.

    • From the Google Sheet screen, go to File > Import.

    • Go to Upload and click Browse to upload the error file.

    • Click Import data.

  • Fix the Product ID column:

    • Find the Product ID column (usually column AE)

    • Delete the content in this column but don't delete the column header.

  • Download the corrected CSV file:

    • From the Google Sheet screen, go to File > Download and select "Comma Separated Values (.csv)".

  • Follow the same steps in Step 2 to re-upload this corrected CSV file.

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