From the 1st April 2025, Fera's free plan will be retired. If you are a Fera free plan user looking to migrate your reviews to our Judge.me Forever Free plan, we've partnered with Fera to make this as seamless as possible for you!
In this guide, we explain the benefits of the Judge.me Forever Free plan and will walk you through the review migration process from Fera to Judge.me.
Benefits of migrating your reviews to Judge.me
Our Forever Free plan comes with a host of advantages that make it an excellent opportunity for your business at zero cost!
Familiar features plus more!
Familiar features plus more!
Our Forever Free plan offers many of the features you’ve come to love on the Fera free plan, such as the Product Reviews widget and Reviews Carousel. Additionally, Judge.me brings extra benefits like unlimited reviews, photo and video reviews, and automated review requests. See Judge.me’s full list of features on the Forever Free plan here.
Trusted and reliable
Trusted and reliable
With over 500,000 merchants worldwide and an average 5‑star rating on Shopify, Judge.me is a trusted leader in the reviews space.
Continuity and growth
Continuity and growth
Keep your review data intact and maintain your customer trust as you transition to a platform designed to scale with your business needs.
Dedicated 24/7 support
Dedicated 24/7 support
Should you encounter any questions or issues, Judge.me’s expert support team is available via email and chat around the clock.
How to export your Fera reviews and import them to Judge.me
Follow these simple steps to migrate your reviews from the Fera free plan to the Judge.me Forever Free plan. We've partnered with the Fera team to ensure as smooth as a transition as possible.
Option 1: Email the Fera team to migrate your reviews to Judge.me
Install the Judge.me Reviews app on your Shopify store to create a free Judge.me account.
2. Next, email the Fera team at help@fera.ai to request that you would like to migrate your reviews to the Judge.me free plan.
3. The Fera team will then send you a CSV file of your reviews and will share this secure CSV file with the Judge.me Customer Support team.
4. The Judge.me Customer Support team will then import these reviews for you into your Judge.me account. You will be notified straightaway once all of your reviews have been successfully imported.
Option 2: Migrate your Fera reviews to Judge.me yourself
Install the Judge.me app on your Shopify store to create a free Judge.me account.
2. Login to your Fera admin portal.
3. On the left-hand side, click Configuration.
4. Scroll to Review Data and click Export Reviews.
5. Click the New Export button in the top right to export a CSV file of your reviews.
6. Go to the Judge.me Reviews app on the left panel of your Shopify store admin. Choose Manage Reviews > Reviews Dashboard > Import & sync reviews.
7. In the Import reviews from a CSV file section, click > View all other apps.
8. Scroll until you find Fera, then click on Import. Now, add the CSV file containing your Fera reviews and then click on the Import button.
9. You will be notified straightaway by email once all of your reviews have been successfully imported.
FAQs
What happens to my existing reviews?
What happens to my existing reviews?
Your reviews will be securely transferred via our migration process.
Is the migration process free?
Is the migration process free?
Yes, the migration is completely free.
Will any review data be lost?
Will any review data be lost?
No, your review data and settings will be safely migrated. Judge.me is a highly secure and compliant application. Read more about our security practices here.
Will I lose any of my favorite Fera features?
Will I lose any of my favorite Fera features?
Most Fera free plan features (e.g., Product Reviews widget, All Reviews page, Reviews Carousel, social push) are available on Judge.me. See Judge.me’s full list of features on the Forever Free plan here. If the Judge.me Forever Free plan is missing any features you have used on the Fera free plan, you can utilize the 100+ apps that Judge.me integrates with to fill in any gaps. For example, Judge.me integrates with Loyalty Lion which uses loyalty points to incentivize customers to leave reviews.
How can I find out more about if Judge.me is right for my store?
How can I find out more about if Judge.me is right for my store?
You can browse the Judge.me demo store here to test out the look and feel of our features.
What new benefits does Judge.me offer?
What new benefits does Judge.me offer?
Judge.me provides unlimited reviews, including photo and video reviews, plus review requests—all with 24/7 support.
Do I need to create a new Judge.me account?
Do I need to create a new Judge.me account?
Yes, you’ll need to sign up for a Judge.me account before the migration process. Learn more about how to get started with Judge.me here.
What support is available if I encounter any issues?
What support is available if I encounter any issues?
Judge.me offers 24/7 support via email and chat to assist you.
If you encounter import errors
If you encounter errors during the manual import process, try these steps:
Copy and paste your reviews into Google Sheets.
Download them as a CSV file.
Try importing again using the new CSV file.
If errors persist and you receive an error notification via email, refer to our import troubleshooting guide for solutions.