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If you're switching from Ryviu to Judge.me, migrating your existing reviews is simple and seamless. This guide will show you how to export your Ryviu reviews and import them into Judge.me so you can continue displaying authentic social proof on your store without any disruptions.
Considerations
Reviews imported from Ryviu won't be verified in Judge.me as the import doesn't provide verification data that meets our standards.
How to import reviews from Ryviu to Judge.me
Step 1: Export reviews from Ryviu
To export reviews from Ryviu:
From your Ryviu admin, go to Products.
Click the More options dropdown on the top right.
Select Export all reviews.
The CSV file will be downloaded directly to your computer.
Step 2: Import reviews to Judge.me
To import the reviews that you exported from Ryviu to Judge.me:
From your Judge.me admin, go to Settings > Import reviews.
Under Import reviews from a CSV file, search for "Ryviu" and click Import.
Upload the CSV file you exported in Step 1.
Click Import to complete the process.
Step 3: Check the import result
Once you upload the review file, we process it in the background.
When the import is complete (usually within 5 minutes), you’ll receive an email with the results, sent to the address listed under your Admin notifications.
You can also view these results directly in the Reviews Import Log inside your Judge.me admin.
If your import succeeds
If your reviews are successfully imported:
To show your imported Product reviews on product pages, install the Star Rating Badge and Review Widget.
To show your imported Store reviews, set up the All Reviews Page and Floating Reviews Tab.
Since videos are not imported by default, if you have videos in your reviews, after the reviews have been imported, you can edit the reviews to upload your videos.
If your import fails
If, unfortunately, your reviews fail to import, check out this article to fix your CSV file and reimport the failed reviews.