Available on the Free plan
Looking to migrate from HelpfulCrowd to Judge.me? We’ve got you covered! This guide walks you through the free process of exporting your HelpfulCrowd reviews and importing them into Judge.me, ensuring a smooth transition so you can continue leveraging social proof on your store.
Considerations
Reviews imported from HelpfulCrowd will not verified in Judge.me based on the verification data that meets our standards.
Imported reviews won’t appear in the Product Ratings feed for Google Shopping.
Unverified product reviews and Store reviews cannot be synced to TikTok Shop.
Import reviews from HelpfulCrowd to Judge.me
Step 1: Export reviews from HelpfulCrowd
HelpfulCrowd doesn’t offer a built-in export feature. To export reviews from HelpfulCrowd, please contact their customer support and request a CSV export of your reviews.
Step 2: Import reviews to Judge.me
To import the reviews you exported from HelpfulCrowd to Judge.me:
From your Shopify admin, go to Apps > Judge.me Reviews > Settings.
Go to Import reviews.
Click the Import from apps button at the top.
Find "HelpfulCrowd" and click Import.
Upload the CSV file you exported from HelpfulCrowd.
Click the checkbox next to "I confirm my reviews are genuine and I have permission to import them".
Click Import to start the process.
Step 3: Check the import result
Once you upload the review file, we process it in the background.
When the import is complete (usually within 5 minutes), you’ll receive an email with the results, sent to the address listed under your Admin notifications.
You can also view these results directly in the Reviews Import Log inside your Judge.me admin.
If your import succeeds
If your reviews are successfully imported:
To show your imported Product reviews on product pages, install the Star Rating Badge and Review Widget.
To show your imported Store reviews, set up the All Reviews Page and Floating Reviews Tab.
Since videos are not imported by default, if you have videos in your reviews, after the reviews have been imported, you can edit the reviews to upload your videos.
If your import fails
If, unfortunately, your reviews fail to import, check out this article to fix your CSV file and reimport the failed reviews.