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Syndicate reviews from Etsy to Judge.me on Shopify

Updated over a week ago

This feature is currently available to early access users only.

Bring your Etsy reviews to Shopify—for free. Judge.me connects securely with Etsy to automatically import and display your reviews, saving you time and giving shoppers the confidence to buy.

How to enable Etsy review syndication

  1. In your Judge.me Reviews app, go to Manage Reviews.

  2. Click the Import & sync reviews button at the top right.

  3. Scroll down to find Sync Reviews.

  4. Under Etsy, click Show settings > Get started.

  5. Click Grant access to connect your Etsy store to Judge.me.

  6. Make sure your products have matching SKUs on both Etsy and Shopify stores.

    1. Shopify product's SKU

    2. Etsy product's SKU

  7. In your Judge.me setting, click Sync reviews.

  8. In the next pop-up:

    1. You are informed that Etsy customer names are anonymized and will appear as "Etsy customer". Check the box to confirm.

    2. You can remove duplicated reviews after the syndication is complete. This option is enabled by default, but you can uncheck the box to turn this off if needed.

  9. Click Sync reviews, and you're all set!

Sync status & notifications

  • You'll see a success status showing the last sync date and the number of synced reviews and products. If there’s an issue, an error message will appear with a downloadable error log file.

  • If the connection fails, you’ll be prompted to reconnect your Etsy account.

  • You’ll get an email update when the sync is completed or if there are any errors.

How the automatic syndication works

Connection and sync schedule

  • New Etsy reviews are automatically synced every 7 days by default.

  • If you disconnect your Etsy account or turn off automatic syndication, the imported reviews will stay in your Judge.me account.

  • When you reconnect to the same Etsy store, Judge.me will sync any new reviews collected since your last connection during the next scheduled sync.

  • If you connect a different Etsy store, reviews from that new store will be syndicated to your Shopify store instead.

How reviews are matched

  • Reviews are matched at the variant level based on SKU codes. You only need one variant with a matching SKU between Etsy and Shopify.

  • Since Etsy doesn't indicate which variant a review was left for, once a matching SKU is found, all reviews for that Etsy product will be matched to the Shopify product.

  • If your Etsy reviews can’t be synced to Shopify due to unmatched products, please update the product SKUs in Etsy (instead of Shopify) so they match the SKUs in your Shopify store. Judge.me relies on the last updated time in Etsy to detect newly created or modified products. If the SKUs are only changed in Shopify, we won’t be able to detect the changes and match the reviews correctly.

✅ Scenario 1

❌ Scenario 2

  1. Review syndication starts.

  2. Some products don’t match because the SKUs are different.

  3. You update the SKUs in Etsy.

  4. Etsy updates the product's last modified time.

  5. Judge.me detects the new update and resyncs the reviews automatically.

  1. Review syndication starts.

  2. Some products don’t match because the SKUs are different.

  3. You update the SKUs in Shopify.

  4. Etsy’s product update time stays the same.

  5. Judge.me can’t detect any changes. Reviews remain unmatched and unsynced.

How duplicate reviews are handled

  • If a duplicate review exists across multiple sources (such as a CSV file or another app), Judge.me will keep the version synced automatically from Etsy, as it’s verified and more reliable.

  • If the duplicate comes from an older manual Etsy import, we’ll still prioritize the automatically synced review from Etsy, regardless of the import date.

Manage your Etsy reviews

  • All imported reviews are verified and include images when available.

  • You can filter your Etsy reviews in the Reviews Dashboard. However, Etsy reviews cannot be edited, deleted, updated, or privately replied to.

  • Please contact Judge.me support if you need to remove your reviews.

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