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Pinning reviews in the Review Widget

Updated over a week ago

Pinning a review (or multiple reviews) is a handy way to ensure that your top-rated reviews always appear at the top, giving your customers the best insights right away.


How pinning reviews works

To pin a review:

  1. In your Judge.me admin, go to the Reviews section.

  2. Choose the reviews you'd like to pin, and click the Pin icon.
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Once pinned:

  • The review will appear at the top of the Review Widget on your product page.

  • Pinned reviews stay at the top regardless of the selected sort method (e.g. Most Recent, Most Helpful). However, if "Only Pictures" is selected, only image reviews are shown β€” so the pinned review may not appear unless it includes a photo.


Considerations

  • Pinned reviews only appear in the Review Widget. They do not appear at the top of the Reviews Page or the Floating Reviews Tab.

  • Pinned reviews do not work with Product groups and Cross-Shop Syndication. If you're syncing reviews between products or between your stores, you won't see the Pin icon in the Reviews dashboard.

  • You can pin up to 5 reviews for each product. If you pin more than 5, the most recently pinned reviews will be automatically unpinned when you refresh the page.
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