Shopify does not allow moving reviews from one product to another because this could be misused to artificially boost a product’s reputation. To protect review authenticity and customer trust, Shopify requires that reviews stay linked to the product where they were originally submitted.
While reviews can’t be freely reassigned, here are the two main scenarios and how to handle them:
Moving all reviews from one product to another
You may want to move all reviews from one product to another — for example, when replacing an old product with a new version, or when merging duplicate product listings.
However, to comply with Shopify, it's no longer possible to move all reviews to another product.
Instead, you can use Product Groups to display the same reviews across multiple products. With product groups, reviews submitted on any product in the group will appear on all other products in that group.
Moving a review submitted in the wrong product
If the review is genuinely left on the wrong product — for example, a customer submits their feedback to the wrong item or accidentally leaves a store review instead of a product review — we can usually move it for you after verifying the request.
Required information
When requesting to move a review from one product to another, please provide us with all 3 of the following:
Link to the review you want to move:
From your Judge.me admin, go to Reviews.
In the Reviews dashboard, find the review you want to move.
Right-click the product title (or "your shop" if it's a store review) under the Reviewer's name.
Click Copy Link Address.
Link to the correct product the review should belong to (e.g. product URL or Product ID)
Proof that the review was submitted on the wrong product (e.g. order details, screenshot, or explanation)
Once verified, our team will reassign the review to the correct product for you.
Considerations
Without all three pieces of information, we won’t be able to move the review
As Tiktok doesn't allow review editing, even if a review is moved in Judge.me, it will not be moved in Tiktok Shop.