Shopify does not allow moving reviews from one product to another because this could be misused to artificially boost a product’s reputation. To protect review authenticity and customer trust, Shopify requires that reviews stay linked to the product where they were originally submitted.
While reviews can’t be freely reassigned, there are the two main scenarios:
If you want to transfer all reviews to another product (e.g. replacing or merging products), you’ll need to use Product Groups to share reviews across products.
If a review was submitted on the wrong product, our team can usually move it after verifying your request with the required details.
Moving all reviews from one product to another
If you're looking to move all reviews from one product to another — for example, when replacing an old product with a new version, or when merging duplicate product listings:
To comply with Shopify, it's no longer possible to move all reviews to another product.
We generally don’t recommend exporting reviews from the old product and re-importing the reviews to the new product (even if they are imported reviews originally) as this can easily cause duplicates or confuse which product the review originally referred to.
Instead, please use Product Groups, which allow you to show the same reviews across multiple products.
Moving a review submitted in the wrong product
If the review is genuinely left on the wrong product — for example, a customer submits their feedback to the wrong item or accidentally leaves a store review instead of a product review — we can usually move it for you after verifying the request.
Required information
When requesting to move a review from one product to another, please provide us with all 3 of the following:
Link to the review you want to move:
From your Judge.me admin, go to Reviews.
In the Reviews dashboard, find the review you want to move.
Right-click the product title (or "your shop" if it's a store review) under the Reviewer's name.
Click Copy Link Address.
Link to the correct product the review should belong to (e.g. product URL or Product ID)
Proof that the review was submitted on the wrong product (e.g. order details, screenshot, or explanation)
Once verified, our team will reassign the review to the correct product for you.
Considerations
Without all three pieces of information, we won’t be able to move the review
As Tiktok doesn't allow review editing, even if a review is moved in Judge.me, it will not be moved in Tiktok Shop.