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Migrating reviews from Rivyo to Judge.me

Updated yesterday

If you're switching from Rivyo to Judge.me, migrating your existing reviews is simple and seamless. This guide will show you how to export your Rivyo reviews and import them into Judge.me so you can continue displaying authentic social proof on your store without any disruptions.


Considerations

  • Reviews imported from Rivyo won't be verified in Judge.me as the import doesn't provide verification data that meets our standards.


How to import reviews from Rivyo to Judge.me

Step 1: Export reviews from Rivyo

To export reviews from Rivyo:

  • From your Rivyo admin, go to Reviews.

  • Click the Export reviews button on the top right.

The export file will include:

Header name

Description

Product Handle

Product Handle of the reviewed product

Name

Name of the customer who left the review

Email

Email address of the customer

Rating

Score from 1-5, with 5 being the most positive review

Customer Image (Optional)

Review Title (Optional)

Short title summarizing the customer’s experience

Review Body (Optional)

Main content of the review

Reply (Optional)

Optional response from the store owner to the review

Date(yyyy-mm-dd)

Date when the review was created

Review Image1

Links to images attached to the review

Step 2: Import reviews to Judge.me

To import the reviews that you exported from Rivyo to Judge.me:

  • From your Judge.me admin, go to Settings > Import reviews.

  • In the Import reviews from a CSV file section, search for "Rivyo" and click Import.

  • Upload the CSV file you exported in Step 1.

  • Click Import to complete the process.

Step 3: Check the import result

Once you upload the review file, we process it in the background.

When the import is complete (usually within 5 minutes), you’ll receive an email with the results, sent to the address listed under your Admin notifications.

You can also view these results directly in the Reviews Import Log inside your Judge.me admin.

If your import succeeds

If your reviews are successfully imported:

  • To show your imported Product reviews on product pages, install the Star Rating Badge and Review Widget.

  • To show your imported Store reviews, set up the All Reviews Page and Floating Reviews Tab.

  • Since videos are not imported by default, if you have videos in your reviews, after the reviews have been imported, you can edit the reviews to upload your videos.

If your import fails

If, unfortunately, your reviews fail to import, check out this article to fix your CSV file and reimport the failed reviews.

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