If you're switching from Rivyo to Judge.me, migrating your existing reviews is simple and seamless. This guide will show you how to export your Rivyo reviews and import them into Judge.me so you can continue displaying authentic social proof on your store without any disruptions.
Considerations
Reviews imported from Rivyo won't be verified in Judge.me as the import doesn't provide verification data that meets our standards.
How to import reviews from Rivyo to Judge.me
Step 1: Export reviews from Rivyo
To export reviews from Rivyo:
From your Rivyo admin, go to Reviews.
Click the Export reviews button on the top right.
The export file will include:
Header name | Description |
Product Handle | Product Handle of the reviewed product |
Name | Name of the customer who left the review |
Email address of the customer | |
Rating | Score from 1-5, with 5 being the most positive review |
Customer Image (Optional) |
|
Review Title (Optional) | Short title summarizing the customer’s experience |
Review Body (Optional) | Main content of the review |
Reply (Optional) | Optional response from the store owner to the review |
Date(yyyy-mm-dd) | Date when the review was created |
Review Image1 | Links to images attached to the review |
Step 2: Import reviews to Judge.me
To import the reviews that you exported from Rivyo to Judge.me:
From your Judge.me admin, go to Settings > Import reviews.
In the Import reviews from a CSV file section, search for "Rivyo" and click Import.
Upload the CSV file you exported in Step 1.
Click Import to complete the process.
Step 3: Check the import result
Once you upload the review file, we process it in the background.
When the import is complete (usually within 5 minutes), you’ll receive an email with the results, sent to the address listed under your Admin notifications.
You can also view these results directly in the Reviews Import Log inside your Judge.me admin.
If your import succeeds
If your reviews are successfully imported:
To show your imported Product reviews on product pages, install the Star Rating Badge and Review Widget.
To show your imported Store reviews, set up the All Reviews Page and Floating Reviews Tab.
Since videos are not imported by default, if you have videos in your reviews, after the reviews have been imported, you can edit the reviews to upload your videos.
If your import fails
If, unfortunately, your reviews fail to import, check out this article to fix your CSV file and reimport the failed reviews.