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Email marketing
Judge.me & Drip integration
Follow up on reviews with emails matched to each customer’s rating.
Shopify
Reviews → email follow-ups
Match your next email to the feedback a customer leaves
The Judge.me and Drip integration turns product reviews into context for your email marketing. Send a thank-you after positive feedback, or follow up when a customer’s experience needs attention. Judge.me supplies the review; Drip organises the reviewer’s profile and runs the workflows you activate.
Give positive, neutral and negative feedback different next steps
A glowing review and a disappointing purchase call for different conversations. Drip provides three Judge.me workflow templates, initially set to positive for 4–5 stars, neutral for 3 stars and negative for 1–2 stars. Adjust the rating filters if needed, customise the messages and activate the paths you want to use, so customers receive a response that fits what they told you.
Keep review context with your customer records
See the rating, review comments and product title in Drip alongside the reviewer’s profile. Drip matches an existing subscriber by email or creates a new profile. Use that context to build reviewer segments and plan relevant campaigns without manually copying feedback between apps.
How the integration works
After connection, a new product review in Judge.me sends a “Left a review” event to Drip. Drip records the review event against the customer’s profile. An active workflow can use its rating and product details to run the follow-up actions you have configured.
Drip also imports existing review history when you connect. Check the imported records and test your chosen workflows before activating customer emails. The setup guide covers the connection and a test review.
Before you connect
Plans and platform: use Judge.me’s Awesome plan and a paid Drip account with your Shopify store. Drip’s contact and sending limits apply separately; check its current plans for your audience.
Eligibility: this page covers product-review events. Make sure the workflows you want are active; a paused or draft workflow will not send its configured follow-up.
Important limits: the templates start with 4–5, 3 and 1–2-star rating filters; you can change those filters. A synced or newly created profile does not automatically make that person eligible for every marketing message. Check your audience and sending settings in Drip.
Get started
Already using both apps? Follow the Judge.me and Drip setup guide, then submit a test review and check the profile and intended workflow.
New to either app? Install Judge.me and Drip, choose the required plans, then connect them using the guide. Drip develops and maintains this integration; its support team can help with connection and workflow issues.