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Showing AI review summary in the Reviews Carousel

Updated this week

Our AI tool lets you generate a summary of your reviews for display in your Reviews Carousel. This allows your buyers to read the summary and make their decisions faster, without having to go through all the reviews.


How it works

After you have at least 5 published reviews, installed the Reviews Carousel, and enabled AI Review Summary, the AI Review Summary will analyze all your published reviews within a selected timeframe and automatically generates:

  • A short summary that highlights common themes or sentiments

  • A list of keywords that represent frequently mentioned topics

These are displayed at the bottom of the Review Carousel, helping shoppers quickly understand what customers love about your products.

You can regenerate the summary every 30 days if you'd like to keep it updated as new reviews come in.


How it looks

The AI review summary includes:

  • The "What customers think about the store" header

  • A short paragraph summarizing customer sentiment, including both positive and constructive feedback

  • The "✨ AI-generated from customer reviews" label

  • Highlighted keywords based on recurring topics in the reviews (e.g. Sweet, Quality, Taste, Best)

What the AI review summary looks like


Considerations

  • Review summary can only be added in the Reviews Carousel and can only be generated from reviews in English.

  • While the summary and keywords generated by AI can be re-generated every 30 days, they cannot be edited.


Set up AI review summary

To enable AI review summary in the Reviews Carousel:

  1. From your Judge.me admin, go to Settings > Widgets

  2. Find the Reviews Carousel card and click Customize.

  3. Scroll down to the AI review summary section.

  4. Choose a timeframe for generating the summary, then click Generate summary.

  5. After generating your summary, we will enable "Show AI review summary" automatically. You can then view the summary in your Reviews Carousel if it has been installed.


Disable AI review summary

To disable AI review summary in the Reviews Carousel:

  1. From your Judge.me admin, go to Settings > Widget.

  2. Find the Reviews Carousel card > click Customize.

  3. Scroll down to the AI review summary section.

  4. Disable "Show AI review summary".

  5. Click Save.

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