Available on the Free plan.
Review Copilot is a Shopify app that reads your Judge.me reviews, tags them by theme, and turns them into a ranked action plan — so you know what to fix first, backed by what customers actually said.
How it works
Review Copilot connects with your Judge.me Private API Token and reads your reviews. Access is read-only — it never creates, edits, replies to, or deletes anything in Judge.me.
Reviews are matched to your Shopify products automatically.
Each review is tagged by theme (fit, shipping, quality, packaging, price, service, accuracy), so recurring issues become visible across your catalog.
Review Copilot summarizes each product's reviews in plain English and ranks what to fix first, with every recommendation linked back to the reviews behind it.
You can import a Judge.me CSV export instead, if you'd rather not connect the API.
Considerations
This integration is developed and maintained by the Review Copilot team. While we're happy to guide you where we can, the Review Copilot support team will be best equipped to assist you with any questions or issues.
Sync your product catalog in Review Copilot before importing reviews, so reviews match the right product.
Reviews you've hidden in Judge.me aren't imported.
Syncing is manual — re-sync in Review Copilot to pull in new reviews.
Theme tagging and summaries run in the background after import; this can take a minute or two.
Setup
From Judge.me Reviews, go to Settings > Integrations.
Click View API token, and copy your Private API token.
Install Review Copilot from the Shopify App Store.
Open Review Copilot app, on the onboarding page, click Connect your reviews.
Paste your Judge.me Reviews Private API token, and click Connect.
Click Go to dashboard, then click Sync products.
Click Generate summaries for per-product summaries and your action plan.
Within about a few minutes, you will have a summary and recommended actions for each product, plus the Prioritized action plan across your whole catalogue.
Troubleshooting
The status stays on Not connected after pasting a token
The status stays on Not connected after pasting a token
The token was rejected by Judge.me.
Re-copy it from Judge.me admin → Settings → Integrations → View API tokens, making sure you are copying the private API token with no extra spaces, then click Connect again.
Reviews imported, but many were "skipped — no matching product"
Reviews imported, but many were "skipped — no matching product"
Your Shopify catalogue has not been synced, or those reviews belong to products that no longer exist in Shopify. Click Sync products on the Dashboard, then run Sync reviews from Judge.me again.
Reviews imported but no themes or action items appear
Reviews imported but no themes or action items appear
Classification runs in the background, and the dashboard shows an "Analyzing…" message while it works. Give it a minute and refresh.
If the dashboard is still empty afterwards, click Generate summaries.
The Prioritized action plan is empty
The Prioritized action plan is empty
The plan is built from products that have reviews. Confirm reviews synced successfully, then click Generate summaries. Products with no reviews will not produce action items.
You collected new reviews in Judge.me but do not see them
You collected new reviews in Judge.me but do not see them
Syncing is manual.
Go to Review Copilot > Settings, and click Sync reviews from Judge.me again — re-syncing is safe and will not duplicate any reviews you already synced.
Resources
See our latest updates:
➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what's new and start using the latest updates to grow your store.
Stay in the loop!
📢 Follow Judge.me on LinkedIn for the latest product updates, tips, and feature launches.