Available on the Free plan

Lokalize is an AI-powered Shopify translation app that helps you make your store multilingual. By connecting Judge.me with Lokalize, you can automatically translate your customer reviews into multiple languages, so visitors can read reviews in their preferred language.

Considerations

Translating Judge.me reviews requires Lokalize's Business plan.
Only the review text is translated by Lokalize. For translating widget labels (such as "Write a review" or "Customer reviews"), use Judge.me's built-in multi-language widgets feature.
This integration is developed and maintained by the Lokalize team. While we're happy to guide you where we can, the Lokalize support team will be best equipped to assist you with any questions or issues.

How it works

Once the integration is set up:

A customer leaves a review on your store.
Lokalize fetches the review and translates it into your enabled languages.
The Lokalize widget replaces the original review text with the translated version based on the visitor's language.

Set up the Lokalize integration

Before you begin

Make sure you have:

Judge.me app installed.
Lokalize app installed.
Upgraded to the Lokalize' Business plan.

Step 1: Add and enable languages in Lokalize

In Lokalize, open the Languages page from the left sidebar.
Click Add Languages.
Pick the languages you want to translate into.
For each language you want Lokalize to translate automatically, toggle on AI Enabled.
Publish the language so it appears on your storefront.

Step 2: Copy your Judge.me API token

From your Judge.me admin, go to Settings > Integrations.
Click View API tokens in the top-right corner.
Find the Private API token row.
Click Copy.

Step 3: Add your Judge.me API token in Lokalize

In Lokalize, go to Settings > Translation.
Scroll to the Judge.me Connection card.
Paste your Judge.me Private API token into the Judge.me Private API Token field.
Click Save at the bottom of the page.

Step 4: Add the Lokalize theme block to your storefront

In Lokalize, go to Settings > Switchers from the left sidebar.
Next to the Image and Custom Translation Widget card, click Go To Theme Editor.
- Your theme editor opens with the Lokalize app block ready to add.
Click Save in the theme editor.

If the badge on the card already shows Active, the block is already enabled and you can skip this step.

Step 5: Translate your Judge.me reviews

You have two ways to translate reviews — pick whichever fits your workflow.

1. Bulk translate every review (recommended for first-time setup)

In Lokalize, open the Bulk Translations page from the left sidebar.
In the resource list, select Judge.me Reviews.
In the language picker, select every language you want to translate into.
Click Translate.

2. Translate individual reviews on-demand

In Lokalize, open the Translations page from the left sidebar.
In the language picker at the top, switch the target language to the one you want to translate into.
In the tab bar, click the 3rd Party App tab.
Pick a review from the sidebar.
Edit individual review translations inline, or click Translate with AI on any field to auto-fill.

Step 6: Set up Auto-Translate for Judge.me reviews (Optional)

To keep reviews up to date automatically, you can set up Auto-Translate:

Open the Auto Translations page from the left sidebar.
In the resource list, select Judge.me Reviews.
In the language picker, select every language you want to translate into.
Click Start Auto Translation.

Troubleshooting

The "Save" button shows the error "Judge.me rejected this token."

You likely pasted the Wrong token instead of the Private one in Step 2.

Return to Judge.me admin → Settings → Integrations
Copy the token from the row labeled Private API token.

Bulk Translate completes successfully but reviews still show in the original language on the storefront

The Lokalize theme block is not enabled on your storefront yet.

Go to Lokalize → Switchers
Check that the Image and Custom Translation Widget card shows an Active badge.
If it shows Inactive, click Customize, add the block in your theme editor, and click Save in the theme editor.

What happens if I click the Disconnect button?

Disconnecting removes your stored Judge.me API token from Lokalize. Translations that have already been registered on your products remain on the storefront. New reviews will stop translating until you reconnect by pasting your token again.

Resources

Need help with Lokalize?
✉️ Reach out to support@waysilver.com or visit the Help Center.
See our latest updates:
➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what’s new and start using the latest updates to grow your store.