If you're switching from Okendo to Judge.me, migrating your existing reviews is simple and seamless. This guide will show you how to export your Okendo reviews and import them into Judge.me so you can continue displaying authentic social proof on your store without any disruptions.
Step 1: Export reviews from Okendo
To export reviews from Okendo:
From your Okendo admin, go to Settings on the bottom left.
Go to Import/Export.
In the Data table, click the Export icon.
Choose your desired time frame (we recommend selecting "All time") and click Request Export.
Step 2: Import reviews to Judge.me
To import the reviews that you exported from Okendo to Judge.me:
From your Judge.me admin, go to Manage Reviews > Reviews dashboard.
Click Import & sync reviews on the top right.
Under Import reviews from a CSV file, select "Okendo" and click Import.
Upload the CSV file you exported in Step 1.
Click Import.
Step 3: Check the import result
The import will take around 5 minutes. Once it's finished, we will email you the results, including:
How many reviews successfully imported
How many reviews failed to import plus a CSV file of these failed reviews and why they failed
You can also find this information in the app:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Click the Import & sync reviews button.
Scroll down to Reviews import log.