If you're switching from Rivyo to Judge.me, migrating your existing reviews is simple and seamless. This guide will show you how to export your Rivyo reviews and import them into Judge.me so you can continue displaying authentic social proof on your store without any disruptions.
Step 1: Export reviews from Rivyo
To export reviews from Rivyo:
From your Rivyo admin, go to Reviews.
Click the Export reviews button on the top right.
The export file will include:
Header name | Description |
Product Handle | Product Handle of the reviewed product |
Name | Name of the customer who left the review |
Email address of the customer | |
Rating | Score from 1-5, with 5 being the most positive review |
Customer Image (Optional) |
|
Review Title (Optional) | Short title summarizing the customer’s experience |
Review Body (Optional) | Main content of the review |
Reply (Optional) | Optional response from the store owner to the review |
Date(yyyy-mm-dd) | Date when the review was created |
Review Image1 | Links to images attached to the review |
Step 2: Import reviews to Judge.me
To import the reviews that you exported from Rivyo to Judge.me:
From your Judge.me admin, go to Manage Reviews > Reviews dashboard.
Click Import & sync reviews on the top right.
Under Import reviews from a CSV file, select "Rivyo" and click Import.
Upload the CSV file you exported in Step 1.
Click Import.
Step 3: Check the import result
The import will take around 5 minutes. Once it's finished, we will email you the results, including:
How many reviews successfully imported
How many reviews failed to import plus a CSV file of these failed reviews and why they failed
You can also find this information in the app:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Click the Import & sync reviews button.
Scroll down to Reviews import log.