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Importing reviews from Trustoo.io

Updated over 2 months ago

If you're switching from Trustoo.io to Judge.me, migrating your existing reviews is simple and seamless. This guide will show you how to export your Trustoo reviews and import them into Judge.me so you can continue displaying authentic social proof on your store without any disruptions.

Step 1: Export reviews from Trustoo

To export reviews from Trustoo:

  • From your Trustoo admin, go to Manage reviews.

  • Click Export all reviews on the top right and select Product reviews.

  • If you also have Store reviews, click Export all reviews again and select Store reviews.

Step 2: Import Product reviews to Judge.me

To import the product reviews that you exported from Trustoo to Judge.me:

  • From your Judge.me admin, go to Manage Reviews > Reviews dashboard.

  • Click Import & sync reviews on the top right.

  • Under Import reviews from a CSV file, select "Trustoo" and click Import.

  • Upload the XLXS files that you exported in Step 1.

  • Click Import.

Step 3: Check the import result

The import will take around 5 minutes. Once it's finished, we will email you the results, including:

  • How many reviews successfully imported

  • How many reviews failed to import plus a CSV file of these failed reviews and why they failed

You can also find this information in the app:

  • From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.

  • Click the Import & sync reviews button.

  • Scroll down to Reviews import log.

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