Available on the Free plan
The Joy integration lets Joy give customers points for their reviews. It gives customers a reason to write a review.
How the Joy integration works
Here's how a review earns points in Joy:
A customer leaves a review.
Judge.me sends Joy a webhook when a customer leaves a review.
Joy adds points if the review matches the earning rule you set up in Joy, which covers the points for each review and how many reviews a customer can earn points for.
Considerations
Before you set up the Joy integration, review the following considerations:
This integration is available on any Joy plan.
This integration is developed and maintained by the Joy team. For help with setup or any issues, contact Joy support.
Judge.me doesn't send a webhook for imported and synced reviews.
If you enable Judge.me coupons, a customer can get both the Judge.me coupon and points for the same review.
Set up the Joy integration
Step 1: Connect Judge.me to Joy
To connect Judge.me to Joy:
From your Joy app, go to Integrations.
Select Judge.me from the list.
Click Connect.
On the Judge.me Authorization required page, click Authorize.
Step 2: Create the review earning rule in Joy
To create the review earning rule in Joy:
From your Joy app, go to Reward programs.
Click Write review.
Enter a name for the program.
Enter the number of points for each review.
From the Review apps list, select Judge.me.
(Optional) To see new reviews and the points each customer earned, go to the Activities tab.
Resources
See our latest updates:
➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me.