Available on the Awesome plan for US stores only
Make the most out of your customers' feedback by syndicating your Judge.me reviews with Meta to display them on your Facebook and Instagram shops.
How the Meta syndication works
Once you've enabled the Meta syndication in Judge.me:
Judge.me creates a feed with your product review data and submit it to Meta.
All product reviews, regardless of their statuses (published, hidden, archived) will be included in the feed.
Reviews imported from AliExpress are not included.
All reviews must adhere to Meta's Community Standards and Community Feedback Policy.
Meta will analyze the feed and send the syndication status back to Judge.me.
If the syndication goes through successfully, your reviews will start showing in your Facebook and Instagram shops.
Here is how the syndicated reviews show in Inspired Home's Instagram shop:
If you're only looking to share reviews to your Facebook and Instagram page, not Facebook and Instagram shops, check out these features instead:
Enable Meta review syndication
To enable Meta syndication:
From your Judge.me admin, go to Settings > Integrations.
Search for "Meta", then click on the Meta card.
In the Meta Shop section, select "Enable review syndication".
Click Save.
You'll now see the status: "Reviews feed submitted to Meta. It may take up to 2 weeks before you can see your syndicated reviews".
If your reviews can't be synced due to eligibility criteria, the status will change to "Your reviews can’t be syndicated because your store doesn’t meet the eligibility criteria".
If Meta couldn't find your Facebook or Instagram store with the provided information, the status will change to "Your reviews can’t be syndicated because Meta was unable to find your Facebook or Instagram store using the information provided".
If the syndication is successful, the status will change to: "Reviews feed connected successfully (72 reviews across 20 products matched)" and the reviews will appear on your Facebook/Instagram shops.