Available on the Free plan.
Essential Loyalty is a loyalty and rewards app for Shopify that helps you grow repeat purchases with points, store credit cashback, referrals, and VIP tiers — rewards redeem in one click with no coupon codes. With Judge.me, you can automatically reward customers with loyalty points or store credit when they leave a review.
How it works
You turn on the Leave a product review action in Essential Loyalty's Program settings and set how many points (or how much store credit) to award.
Essential Loyalty shows a Write a review action in the customer's Loyalty account dashboard and other loyalty widgets, letting shoppers know they can earn a reward by leaving a review.
A customer leaves a product review through Judge.me and it gets published.
Essential Loyalty checks for newly published reviews in batches, up to every 4 hours, and credits the customer's account with the configured points or store credit.
The customer sees their updated balance in their Loyalty account and can redeem it on a future purchase.
Considerations
This integration is developed and maintained by the Essential Loyalty team. While we're happy to guide you where we can, the Essential Loyalty support team will be best equipped to assist you with any questions or issues.
How to set it up
Before you begin
Install the Judge.me Product Reviews app.
Install the Essential Loyalty app.
Open the Judge.me app at least once in the same browser session — this is required before you authorize the connection in Essential Loyalty.
Step 1: Connect Judge.me to Essential Loyalty
Open the Essential Loyalty app in your Shopify admin.
Go to Settings > Integrations, and click the Judge.me card.
Click Connect with Judge.me to authorize the connection.
Step 2: Turn on points or store credit for reviews
Go to Program.
Find the Leave a product review action under Ways to earn and make sure it's enabled.
Click into the action to set the number of points (or amount of store credit) to award, then confirm it's active.
Step 3: Check the customer experience
On your storefront, go to a customer account with the Loyalty dashboard enabled.
The Customer Loyalty dashboard, and other loyalty widgets, show a Write a review action letting the customer know they can earn a reward by leaving a review.
Troubleshooting
Customers aren't receiving points or store credit after reviewing
Customers aren't receiving points or store credit after reviewing
Issue:
A customer left a review, but their Essential Loyalty balance hasn't updated.
Why it happens:
Essential Loyalty checks for newly published reviews in batches, up to every 4 hours — rewards aren't instant.
How to fix:
Confirm the review has been published (not just submitted) in Judge.me, then allow up to 4 hours for the next batch to run.
Clicking Connect in Essential Loyalty doesn't authorize Judge.me
Clicking Connect in Essential Loyalty doesn't authorize Judge.me
Issue:
Authorizing the connection in Essential Loyalty's Judge.me integration fails or doesn't complete.
Why it happens:
Judge.me needs to have been opened in the same browser session before you authorize the connection.
How to fix:
Open the Judge.me app in your Shopify admin first, then go back to Essential Loyalty's Settings > Integrations > Judge.me and click Connect again.
The Write a review action isn't showing in the Loyalty widget
The Write a review action isn't showing in the Loyalty widget
Issue:
Customers don't see a prompt to write a review in their Loyalty account dashboard.
Why it happens:
The Leave a product review action is disabled, or the customer account's Loyalty page isn't enabled.
How to fix:
Check that the action is enabled and active in Essential Loyalty's Program settings, and that the customer has a Loyalty account page enabled.
Resources
See our latest updates:
➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what's new and start using the latest updates to grow your store.