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Incentivizing reviews with Line Loyalty points

Reward customers for leaving reviews by integrating Judge.me with Line Loyalty and offering loyalty points.

Available on the Awesome plan

Unlock Line loyalty integration and many more features to increase review submissions with a 15-day free trial.

Encourage more customer reviews by offering loyalty points through the Judge.me x Line Loyalty integration. Once connected, Line Loyalty will automatically reward customers when they leave a review, helping you boost engagement and build trust with authentic content.


How it works

Here's what happens after the integration is enabled:

  • A customer submits a review on your store.

  • Judge.me checks if the customer and their review meet your rule criteria.

  • If eligible, Judge.me sends a notification to Line Loyalty.

  • Line Loyalty automatically awards points to the customer based on your settings.


Considerations

  • Judge.me x Line Loyalty is available on Line Loyalty’s Grow plan or higher.

  • Reviews don't need to be published to qualify for loyalty points.


How to enable the Line Loyalty integration

Step 1: Create a "Write a review" rule in Line Loyalty

  1. In your Line Loyalty admin, go to Loyalty Program.

  2. Click Add way to earn.

  3. From the dropdown, select Review.

  4. Enter the following:

    • Earning Rule Title: e.g. "Write a review"

    • Points Earned: Number of points to reward

    • Limit Unit: Choose how often points can be awarded (e.g., once per day)

  5. Optionally, upload a custom icon for this rule.

  6. Click Save at the top.

Step 2: Get your Judge.me Private API key

Follow the steps in the Using Judge.me API guide to get your private API token.

Step 3: Connect the API token in Line Loyalty

  1. In Line Loyalty, go to View more > Integrations.

  2. Find and click the Judge.me integration card.

  3. Paste your Private API key into the field.

  4. Click Save.


Troubleshooting

Issue: “Failed to configure integration” error

  • Make sure you used the Private API key (not the public one).

  • Confirm you are on the Judge.me Awesome plan.


Resources

  1. Get your free trial:

    📈 Unlock product review groups and more with a 15-day free trial of the Awesome Plan—start today and enjoy increased social proof and higher conversions.

  2. Follow us on LinkedIn:

    📢 Stay in the loop! Follow Judge.me on LinkedIn for the latest product updates, tips, and feature launches.

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