Available on the Free plan
Sending rules control how often you email customers, which products your recommendation flow can use, and how new popup sign-ups confirm.
You'll find them in Settings > Sending rules.
Smart Sending
Smart Sending stops you over-emailing the same person. When it's on, a marketing email is skipped if the customer already received one within your set window.
From your Judge.me Email admin, go to Settings > Sending rules.
Turn on Smart Sending.
Set the Smart Sending window — the minimum hours between marketing emails (1 to 72).
Emails caught by this rule are skipped, not delayed.
Product exclusions
This controls how the product recommendation flow avoids recommending things a customer already bought. Under Product exclusions, choose:
Product (any variant) — exclude a product if the customer bought any variant of it.
Variant only — exclude only the exact variant they bought.
Double opt-in
With Double opt-in on, new popup sign-ups get a confirmation email and are only subscribed once they confirm. This keeps your list clean, at the cost of an extra step for subscribers.
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