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Connect Consentmo with Judge.me for privacy and data requests

Learn how to connect Consentmo with Judge.me so customer data-access requests can include Judge.me review data.

Available on the Free plan.

Consentmo is a Shopify privacy-compliance app that helps merchants meet GDPR, CCPA/CPRA, LGPD, and other privacy regulations. It provides cookie consent, a Smart Privacy Center, and automated Data Subject Request (DSAR) handling.

This integration connects your store's privacy workflows to Judge.me so customer data-access requests include review data. When a shopper requests a copy of their personal data, Consentmo notifies Judge.me on your behalf and includes that customer's Judge.me reviews in the export they download.

Through this integration, merchants can:

  • Automatically forward customer data-access requests to Judge.me so you receive review data by email

  • Include a customer's Judge.me reviews in their downloadable CSV/PDF export from Consentmo's Smart Privacy Center

  • Optionally sync corrected reviewer names when customers update their profile in the Smart Privacy Center


Considerations

  • Consentmo plan requirement: This integration is available only on Consentmo Standard, Plus, and Enterprise plans. It is not available on the Consentmo Free plan.

  • Judge.me plan compatibility: The integration works with both Judge.me Free and Awesome plans.

  • Server-to-server integration only: The integration syncs data between Consentmo and Judge.me in the background. It does not change your Judge.me widgets or affect how reviews appear on your storefront.

  • Reviewer name sync limitation: Name sync updates the reviewer record in Judge.me only. It does not update reviewers' names on reviews that are already published on your storefront.


How it works

Consentmo connects to Judge.me using your store's Judge.me private API token. When the integration is enabled, the following happens automatically:

  1. Customer requests their data — The shopper verifies their email in Consentmo's Smart Privacy Center and clicks Download CSV or Download PDF.

  2. Consentmo notifies Judge.me — Consentmo sends a data-access request to Judge.me. Judge.me emails you (the merchant) a copy of that customer's review data.

  3. Consentmo enriches the shopper's export — Consentmo fetches the customer's reviews from Judge.me and adds them to the file the customer downloads. The ZIP includes a judgeme_reviews.json file; the PDF includes a "Your Judge.me reviews" section.

If a customer submits a data request through Shopify's built-in privacy tools (customers/data_request webhook), Consentmo also forwards a data-access request to Judge.me. Judge.me emails you the review data. This path does not produce a shopper download in Consentmo.

Optional name sync: If you enable "Update reviewer names" in Consentmo, when a customer edits their name in the Smart Privacy Center, Consentmo updates their reviewer record in Judge.me. Already-published reviews keep the original author name on the storefront; only the reviewer record and future reviews reflect the correction.

Results you will see:

  • An email from Judge.me with the customer's review data when a data-access request is processed

  • Judge.me review data included in the customer's Consentmo export (JSON + PDF section)

  • Updated reviewer names in Judge.me when name sync is enabled (reviewer record only)


How to set it up

Before you begin

Make sure you have both apps installed:

Step 1: Copy your private API token

Once both app are installed:

  1. From Shopify admin, go to Judge.me > Settings > Integrations.

  2. Click View API token, and copy your Private API token.

Step 2: Set up Judge.me x Consentmo integration

  1. From Shopify admin, go to Consentmo > Integrations.

  2. Select Judge.me and turn Enable on.

  3. Paste the private API token you copied in Step 1 into the token field.

  4. Click Test connection. You should see a success message confirming Consentmo can reach your Judge.me.

  5. (Optional) Enable Update reviewer names if you want name corrections from the Smart Privacy Center to sync to Judge.me reviewer records.

  6. Click Save.


Troubleshooting


Test connection fails

  1. Confirm Judge.me is installed on the same store.

  2. Re-copy the private API token as described in Step 1 and paste it again following Step 2.

  3. Make sure there are no extra spaces before saving.


Invalid token or access denied error

Make sure you copy the private API token as described in Step 1 and paste it again following Step 2.


Integration not visible or cannot be enabled

Make sure you are on the Consentmo Standard, Plus, or Enterprise plan


No Judge.me reviews in the customer's export

  1. Check that the integration is enabled and saved in Consentmo.

  2. Confirm the customer has Judge.me reviews associated with the email they verified.

  3. Ask the customer to retry the download



Resources

  1. Need help with Consentmo app?
    📚 Consentmo Help Center and Support

  2. See our latest updates:

    ➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what’s new and start using the latest updates to grow your store.

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