Available on the Awesome plan
AI-powered summaries give shoppers a quick snapshot of what customers are saying about your products, without the need to scroll through every review. These summaries increase trust and reduce hesitation, especially for new or undecided customers.
How it looks
The AI review summary block in the Happy Customers Widget includes these key visual elements by default:
The "Customers say about this store" title
The main AI review summary paragraph
The "AI-powered review summary based on recent customer reviews" disclaimer text
Here's how the AI review summary block looks in the Happy Customers Widget:
With a background color:
Without a background color:
How it works
Here's how AI review summary works when enabled:
Once you have more than 5 published reviews, AI will analyze up to 500 of the most recent published product and store reviews, including imported reviews.
AI then creates a short summary in English, highlighting common themes or sentiments from those reviews.
This summary is displayed below the media gallery in the Happy Customers Widget.
Review summaries are refreshed automatically every 30 days.
If you also enable the multi-language widgets, the English summary will be translated accordingly.
Considerations
This AI review summary block is only available in the Happy Customers Widget (new version).
The AI-generated summary cannot be edited.
The "AI-powered review summary based on recent customer reviews" disclaimer text is a system label and cannot be edited or customized.
Enable AI review summary
Available on the Awesome plan
To show AI review summary in the Happy Customers Widget:
From your Judge.me admin, go to Settings > Widgets > Happy Customers Widget.
Scroll down and open the Widget header section.
Scroll down to AI review insights.
Click the checkbox next to Show store review summary.
Click Save.
Customize the AI review summary block
1. Background color
Available on the Awesome plan
To add a background color to the AI review summary block in the Happy Customers Widget:
From your Judge.me admin, go to Settings > Widgets > Happy Customers Widget.
Scroll down and open the Widget header section.
Scroll down to AI review insights.
Click the checkbox next to Show summary text background (this setting is only available when Show store review summary is enabled).
Click Save.
2. Title
Available on the Awesome plan
To change the "Customers say about this store" title of the AI review summary block in the Happy Customers Widget:
From your Judge.me admin, go to Settings > Widgets > Happy Customers Widget.
Scroll down and open the Text section.
In the AI store review summary title field, edit the default "Customers say about this store" texts (this setting is only available when Show store review summary is enabled).
Click Save.
