Available on the Free plan
The Kangaroo Rewards integration lets Kangaroo Rewards give customers points or coupons for their reviews. It gives customers a reason to write a review.
How the Kangaroo Rewards integration works
Here's how a review earns points or coupons in Kangaroo Rewards:
A customer leaves a review.
Judge.me sends Kangaroo Rewards a webhook when a customer leaves a review.
Kangaroo Rewards adds points or coupons if the review matches the earning rule you set up in Kangaroo Rewards, which covers the reward (points, a free shipping coupon, or a percentage or fixed-amount discount), whether the review needs photos or videos, and different conditions for different types of customers.
Considerations
Before you set up the Kangaroo Rewards integration, review the following considerations:
This integration is available on the Kangaroo Rewards Ultimate plan.
This integration is developed and maintained by the Kangaroo Rewards team. For help with setup or any issues, contact Kangaroo Rewards support.
Judge.me doesn't send a webhook for imported and synced reviews.
If you enable Judge.me coupons, a customer can get both the Judge.me coupon and points for the same review.
Set up the Kangaroo Rewards integration
Step 1: Connect Judge.me to Kangaroo Rewards
To connect Judge.me to Kangaroo Rewards:
From your Kangaroo Rewards dashboard, go to Settings > Apps & Integrations.
Find Judge.me in the list, and then click Authorize.
On the Judge.me Authorization required page, click Authorize.
Step 2: Create the review earning rule in Kangaroo Rewards
To create the review earning rule in Kangaroo Rewards:
From your Kangaroo Rewards dashboard, set up a reward campaign for Judge.me reviews.
In Judge.me customer types, turn on the toggle for each customer type you want to reward: Verified Buyers, Judge.me Review Requests or All Other Reviews.
In Conditions, keep Any Review, or click + to add a condition, such as photos or videos.
In Rewards, select Points or another reward, and then enter the number of points.
Resources
See our latest updates:
➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me.