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Rewarding reviewers with Smile points

Updated over a month ago

Available on the Awesome plan

Judge.me's integration with Smile: Loyalty & Rewards allows you to reward your customers with Smile points for submitting a review.

Available platforms

  • Shopify

  • BigCommerce

Set up Judge.me x Smile integration

Connect Smile and Judge.me

From your Smile admin:

  1. Go to Integrations > Judge.me (available on Smile's paid plans).

  2. Click Connect.

From your Judge.me admin:

  1. Go to General Settings > Integrations.

  2. Search for Smile.io and click Connect.

Set up product reviews earning rule

To set up the product reviews earning rule:

  1. From Smile admin, navigate to Program > Points > Add ways to earn.

  2. In the Smile apps section, click Write a product review.

  3. In the Earning value, choose how many points you would like to award for this action.

  4. Make any customized changes to the earning action.

  5. Click Create.

Once the rule is created, customers can begin earning points for leaving reviews according to the reward conditions you have set in Judge.me.

Notes:

BigCommerce recently removed the ability to generate new coupon codes that include special characters (for example -$, €, %, #...etc.).

If your rewards do have special characters added to the prefix, please go to your Smile admin > Program > Points > Ways to redeem and remove any special characters from the Discount code > Prefix section.

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