By integrating Judge.me with LoyaltyLion, you can use loyalty points to incentivize customers to leave a review.
How it works
Here’s what happens after Judge.me x LoyaltyLion integration is enabled:
Your customer leaves a review.
We check if the customer and their review qualify for a reward based on your settings. Reviews don’t need to be published to qualify.
If they meet all requirements, we send an activity notification to LoyaltyLion.
LoyaltyLion will then award points to the customer based on your custom rule.
Set up the LoyaltyLion integration
Step 1: Create custom rule in LoyaltyLion
To add a new custom rule in LoyaltyLion:
From your LoyaltyLion admin, go to Manage.
Go to Rules in the left menu.
Click Create new rule on the top right.
Select Custom rule (available on LoyaltyLion’s Classic plan or higher).
In the Details section, adjust the following fields:
Identifier: Enter "judgeme_review"
Points: Enter the point you want to award for the review
Approval method: choose from the following options:
"Immediate" - an activity will be approved immediately and the customer will receive points for writing a review automatically
"Trigger" - a review will receive a pending status and you will have to approve it manually in order for your customers to receive points
Limit: Set how many times to give points per day/week/month/year
Adjust the settings in the Display section to your likings.
Click Create rule.
Step 2: Create an API Key in LoyaltyLion
To create an API Key in LoyaltyLion:
From your LoyaltyLion admin, go to Manage.
Go to API keys at the bottom of the left menu.
Click Create API key.
Name your key "Judge.me".
For Scopes, select "read_customers" and "write_customers".
Click Create.
Copy the API key you've just created.
Step 3: Add the API key in Judge.me
To add LoyaltyLion API key in Judge.me:
From your Judge.me admin, go to Settings > Integrations.
Search for LoyaltyLion, then click the LoyaltyLion integration card.
In the Connect section, choose:
"Enable LoyaltyLion" to enable the integration
"Disabled" if you want to stop using the integration
In the LoyaltyLion section, paste the API key you copied from Step 2.
Click Save.
Step 4: Set the reward conditions
Once you have integrated Judge.me with LoyaltyLion, you can use Judge.me native settings to set up your reward conditions: