A step-by-step guide to install, customize, and use Judge.me Reviews on your Squarespace store. Learn how to set up widgets, import existing reviews, collect new ones, and explore advanced features.
1. Connect Judge.me to your Squarespace store
To install the Judge.me extension:
Visit Judge.me on Squarespace.
Click Connect to Site.
Log in to your Squarespace account.
Click Allow to grant permission to Judge.me.
Enter your preferred email address.
Choose the widgets you’d like to install and click Start Installation.
Confirm that the widgets are correctly installed.
Need help? Follow our Squarespace installation guide.
2. Add and customize your widgets
Judge.me widgets help you collect and showcase product reviews and star ratings throughout your Squarespace store. By default, two widgets are installed automatically:
Review Widget: Collect and display product reviews on your product pages.
Star Ratings: Show average star ratings on your product pages.
Customize your Review Widget
To match your store’s branding and preferences, go to Settings > Review Widget. From here, you can:
Change star colors
Show review photos and videos
Edit widget text and themes (more customizations are available on the Awesome plan)
Add and customize more widgets
To explore additional display options, go to Settings > Other Widgets in your Judge.me admin. Available widgets include:
Floating Reviews Tab (Awesome plan): A tab that expands to display site and product reviews.
Questions and Answers (Awesome plan): Let shoppers ask and view product-related questions directly on product pages.
Note: Widget placements on Squarespace are installed at an optimal position and cannot be repositioned.
3. Import your existing reviews
Migrating reviews from another platform? Here's how:
Prepare your CSV file using our import guide. Make sure each review matches a product handle from your Squaresquare store.
In your Judge.me admin, go to Manage Reviews > Reviews Dashboard > Import & Export > From Judge.me Template (Advanced).
Upload your CSV.
4. Collect more reviews
Automatically send review requests
Review request emails are automatically scheduled when you mark an order as fulfilled in Squarespace Commerce.
You can check the status of all review requests—sent or scheduled—by clicking Request status from the top menu in your Judge.me admin.
Adjust your request timing
To control when review request emails are sent:
Go to Settings > Review Requests > Timing and Format.
Choose how long after fulfillment you want emails to be sent.
Customize your email templates
To personalize your review request emails:
Click the Email Templates tab in the top menu.
Choose a template to edit or create a new one.
The Free plan includes 4 built-in templates.
The Awesome plan unlocks a drag-and-drop email editor for full customization.
5. Manage your reviews
To view and manage all your product and store reviews:
Go to Manage Reviews > Reviews dashboard.
From here, you can:
Publish or hide reviews
Reply to customer reviews
Share selected reviews on social media
This gives you full control over your brand’s review presence and customer engagement.
6. Use advanced features to boost engagement
Unlock more tools to grow your store with the Awesome plan:
Coupons: Reward reviewers with manual coupon codes.
Custom Forms: Ask product-specific questions in your widgets or emails.
Google Shopping: Export product review feeds for your Google Merchant Center.
Known limitations for Squarespace
Incompatible product types
Judge.me currently supports only physical products on Squarespace. For non-physical products (e.g., services, digital downloads):
They won’t appear in the Judge.me Products dashboard
Review requests cannot be scheduled for them
The Review Widget will not be displayed on their product pages
Unsupported features on Squarespace
Some Judge.me features are not currently compatible with Squarespace:
Widgets |
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Localization | Multi-language widgets are only available for Shopify stores. |
Rewards | Auto-generated coupons are only available on Shopify (Manual coupon uploads are supported on Squarespace). |
Requests and review management |
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If you have questions about using Judge.me on Squarespace or need help troubleshooting, contact our 24/7 support team via live chat or support@judge.me.