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Importing reviews using Judge.me's template

Import reviews from any sources using our import template

Updated this week

Have reviews from Facebook, Instagram, offline sales, or personal connections? No problem! With Judge.me, you can quickly create and upload a properly formatted CSV file to showcase customer feedback on your store.

Note:

Imported reviews are not automatically verified. If you are importing reviews from a verified source, such as another store you own, contact support@judge.me with proof (e.g., screenshots of order history) for manual verification.

🎦 Learn how to import reviews with our interactive guide

Step 1: Create the CSV file

  1. Open the Judge.me import template and click Make a copy.

  2. Fill in your reviews according to the format provided.

  3. Download the sheet as a CSV file by clicking File > Download > Comma Separated Values (.csv).

Step 2: Upload your CSV file to Judge.me

  1. From the left navigation, choose Manage Reviews > Import & Sync reviews.

  2. In Import reviews from the CSV file, select Judge.me format.

  3. Upload the file and click Import.

We will process the file and email you with details about the import results, including:


If you are using old settings

  1. Navigate to Import & Export > Import reviews > From Judge.me Template (Advanced).

  2. Upload your file and click Import Reviews.


Meaning of each column in your CSV file

Column name

Required?

Description

title

optional

Title of the review

body

required

Content of the review (max 5000 characters)

rating

required

Review rating (1-5)

review_date

optional

Date of the review (dd/mm/yyyy); if empty, defaults to current date

reviewer_name
​

optional

Name of the reviewer; defaults to "Anonymous" if empty

reviewer_email

optional

Email address of the reviewer

product_url

optional

Link to the product page (e.g., https://abc.myshopify.com/products/sample)

picture_urls

optional

Links to review images separate multiple links with commas (https://picture1.png, https://picture2.jpg), max 5 images, formats: .png, .jpg

Advanced columns

You can also add more information to your reviews by adding these advanced columns to your CSV file.

Column name

Description

product_id

The ID of your product in your e-commerce store

product_handle

The unique handle of your product in your e-commerce store

reply

A public reply to the review

reply_date

The date when the reply was made

ip_address

The IP address of the review (e.g., 34.203.165.149). We automatically calculate the location (city, country, country code) based on this IP address.

CFYour Question

Answers to custom questions (each question needs its own column; only text format is accepted).

Note:

When you download a Judge.me template, it includes only the basic columns. You can add advanced columns as needed or contact our support team for assistance.


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