By default, anyone can post a review on your product page. While this can boost the number of reviews you get, it also opens the door to potential spammers or competitor-driven attacks.
To prevent this, you can limit who can leave a review and allow only actual buyers to review your products.
Enable restriction for web reviews
To enable restriction for web visitors:
From your Judge.me admin, go to Manage Reviews > Moderation.
Scroll down to Review restriction.
Under Web reviews, choose from these 2 options and click Save.
Option | What it means |
Only buyers who have received a review request email and API users | This will hide the Review Widget on products with no reviews, and hides the Write a review button on products with reviews — for all web visitors, including customers who have purchased.
Reviews can still be submitted through the review request emails or via API requests. |
Only buyers who have received a review request email | This will hide the Review Widget on products with no reviews, and hides the Write a review button on products with reviews — for all web visitors, including customers who have purchased.
Reviews can only be submitted via the review request emails. |
For other e-commerce platforms
For other e-commerce platforms
From your Judge.me admin, go to Settings > Review Widget > Review Curation > Web Reviews.
Enable Web review restriction.
Click Save.
Disable restriction for web reviews
To remove web review restriction:
From your Judge.me admin, go to Manage Reviews > Moderation.
Scroll down to Review restriction.
Under Web reviews, select "No restriction".
Click Save.