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How do we verify reviews?

Updated this week

When your reviews are verified (automatically)

We will automatically mark a review as verified and attach a Verified badge to it in the following cases:

  • The review is submitted via:

    • our review request email

    • the Review Widget on the merchant's website, and confirmed by the customer

    • our QR code and confirmed by the customer

    • our review links and confirmed by the customer

    • Klaviyo review request emails via our official integration

    • Shopify's customer account

  • The review is synced from:

    • Etsy via our automatic Etsy sync feature

    • Shop App


When your reviews are not verified

Reviews are not verified in these cases:

  • The review is imported from any sources, including:

    • Amazon with a third-party extension

    • Etsy with a JSON file

    • Etsy via Shuttle

    • AliExpress

    • uploaded via a spreadsheet

  • The review is submitted via:

    • the Review Widget on the merchant's website, but not confirmed by the customer.

    • our QR code but not confirmed by the customer

    • our review links but not confirmed by the customer

    • Whatsapp with Reviewbit

    • our public Judge.me Reviews site

  • The review is synced from:

    • Google Business Profile


Our verification policy

We uphold strict verification standards so that the Verified badge and Judge.me medals remain trustworthy signals.

This process ensures that:

  • Reviews marked as Verified are based on real shopping experiences

  • You can better assess the quality and reliability of products and stores

We don’t manually mark reviews as Verified. Verification is applied automatically; if the criteria aren’t met, the review remains unverified.

Some stores also display transparency badges, which show how each review was collected. This helps you understand the source of the review and make informed decisions.

If you need help with verifying reviews, contact our team at support@judge.me. We're available to help 24/7!

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