These settings control who your emails appear to come from and how you track the traffic they drive. You'll find them in Settings > Sender & tracking.

In the Sender card, you can set:

The name shown as the sender in your customer's inbox — it is recommended to use your own store name so it's instantly recognizable. This field accept

This is independent of your From email, so you can use your real store name here even while your From email uses the shared Judge.me domain.

By default, this uses the shared Judge.me sending domain and can't be edited — it's based on your store's Shopify handle, e.g. your-store-handle@emails.judge.me.

Once you're on the $15/month plan with an active verified sending domain, this field becomes editable — you can choose the part before the @ (e.g. hello@yourdomain.com vs. support@yourdomain.com), though the domain itself stays whatever you verified.

Where a customer's reply actually lands if they hit "Reply." Unlike the From email, this isn't tied to your sending domain — you can set it to any address you personally check (e.g. your support inbox), regardless of which plan you're on. So even on the Free plan, replies go straight to a real address you monitor.

Shows your current sending domain and its status. This row is read-only here — to add or manage your own domain, click Manage.

Sending from your own domain requires the Awesome plan ($15/month). See the custom sending domain guide to set it up.

Whenever you click Send test email from the template editor — for a template, campaign, or automated flow — it only goes to addresses on this allowlist.

Your store's own email addresses (from your Shopify admin settings) are always allowed automatically and shown with a Store owner badge — you don't need to add them.

Beyond that, you can add up to 10 more email addresses of your own (e.g. teammates or stakeholders who need to review test emails), using Add recipient. Any address not on this list is rejected if you try to send a test to it.

UTM parameters tag the links in your emails so you can see email-driven traffic in your analytics tools (like Google Analytics). In the UTM defaults card, set your default UTM Source, UTM Medium, and UTM Campaign template.