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Automating push notifications with Appify Your Store using Judge.me and Shopify Flow

Learn how to use Judge.me with Shopify Flow and Appify Your Store to automate push notifications based on customer reviews.

Updated this week

Available on the Awesome plan.

Unlock Appify Your Store integration and more features with a 15-day free trial.

The integration between Judge.me and Appify Your Store helps you turn customer reviews into real-time marketing and support actions. By using Shopify Flow, you can automatically send personalized push notifications based on review ratings, without any coding.

This means you can reward happy customers, respond faster to negative feedback, and drive repeat purchases with timely, targeted messages.


Considerations

  • This integration uses Shopify Flow as an intermediary between Judge.me and Appify Your Store

  • Workflows depend on correct condition setup, small mistakes (e.g., rating thresholds) can break automation.

  • Notifications are only effective if customers have opted in.

  • This integration is developed and maintained by the Appify Your Store team. While we're happy to guide you where we can, the Appify Your Store support team will be best equipped to assist you with any questions or issues.


How it works

Once set up, Shopify Flow listens for new reviews created in Judge.me and triggers actions automatically.

Example automation flows

  • Positive review (≥ 3 stars):

    • Sends a thank-you notification

    • Optionally includes a discount code

    • Encourages repeat purchases

  • Negative review (< 3 stars):

    • Sends a support message

    • Alerts your team to respond quickly

    • Helps recover customer trust

What you can automate

You can go beyond basic workflows by combining review data with other conditions:

  • Send notifications for verified reviews only

  • Reward customers based on review frequency

  • Target high-value customers using order data + reviews

This turns reviews into actionable events, helping you engage customers at the right moment.


Enable the Judge.me x Appify Your Store integration

Once Judge.me and Appify Your Store are installed, you can connect them using Shopify Flow:

  1. From your Shopify admin, go to Apps > Shopify Flow.

  2. Click Create workflow.

  3. Choose the trigger New review received from Judge.me.

  4. Add a condition to split your workflow:

    • If review rating < 3 → Negative feedback branch

    • If review rating ≥ 3 → Positive feedback branch

  5. For each branch, add the action:

    • Appify Your Store – Send push notification to Customer

  6. Customize your push notification messages:

    • Positive review: “Thanks for your review! Enjoy 10% off your next order.”

    • Negative review: “We’re sorry to hear that. Tap here to contact our support team.”

  7. Click Save.

  8. Test your workflow by submitting a new review in Judge.me


Resources

  1. Get your free trial:
    📈 Unlock Appify Your Store integration and more features with a 15-day free trial of the Awesome Plan—start today to automate push notifications and boost engagement.

  2. See our latest updates:

    ➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what’s new and start using the latest updates to grow your store.

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