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Automating loyalty rewards with Rise and Judge.me

Updated over 3 weeks ago

Available on the Awesome plan

Rise.ai is a Shopify loyalty and retention platform that boosts customer lifetime value with store credit, gift cards, cashback, and memberships. By integrating with Judge.me, you can automatically reward verified reviews with store credit—driving repeat purchases, higher AOV, and stronger customer loyalty.

Benefits of the Rise x Judge.me integration

  • Instantly issue store credit to customers who leave verified reviews.

  • Drive repeat purchases and build long-term customer loyalty.

  • Set up smart reward rules using conditional logic, tailor incentives by review rating, product type, or other custom criteria.

Before starting, please make sure:

  1. You're on Rise's Premium plan or above.

  2. The Shopify Flow app is installed and enabled in your store.

Step 1. Activate the integration

  • From your Judge.me admin, go to Settings > Integrations.

  • Search for Shopify Flow and click the integration card.

  • Enable "Use Shopify Flow to create workflows based on Judge.me events".

  • Click Save.

  • In your Rise dashboard, go to Integrations > Developer Tools > API Keys.

    • Click Generate API key.

    • Name it: judgeme-flow

  • Copy and save the key since you won’t be able to view it again.

  • Click View account ID, then copy and save the ID for later use.

Note: If you're on Rise's Premium plan and don’t have access to Developer Tools, please reach out to Rise's support team for assistance.

Step 2. Set up Shopify Flow automation

  • Open Shopify Flow.

  • Click Create workflow.

  • Configure your workflow with the following

    • Trigger: Choose Judge.me Reviews and select the New review received trigger.

    • Action: Choose Send HTTP request. Choose POST in HTTP method dropdown and insert this URL: https://platform.rise.ai/workflows/v1/events/report

  • Add in the following variables:

Authorization

paste the <API key> copied in step 1

Content-Type

insert <application/json>

rise-account-id

paste <account ID> copied in step 1

Body

{
"triggerKey": "judge_me_shopify_flow_trigger-judge_me_custom_trigger",
"payload": {
"email": "{{order.customer.email}}",
"first_name": "{{order.displayAddress.firstName}}",
"review_rating": {{reviewRating}}
}
}

  • When you are ready, click Turn on workflow.

Note: Only reviews submitted via Judge.me's review request emails will trigger the automation.

Step 3. Set up Rise workflow

  • In the Rise dashboard, go to Workflows.

  • Click on Create Workflow > Create New.

  • Choose the trigger and action:

    • Trigger: JudgeMe Custom Trigger
      Fires when a customer submits a verified review via Judge.me.

    • Action: Issue Store Credit
      Delivers a fixed amount of store credit to the reviewer.

  • Set the Credit type to Fixed amount.

  • Define the amount that you want to reward per review.

  • At the bottom of the store credit action screen, you can choose how the credit is applied and how the customer is informed. Here's what each option does:

    • Add expiration date: Set a time limit for credit usage. If left unchecked, credit won't expire.

    • Add delay: Delay credit issuance by a set number of days.

    • Add internal note: Add context for internal reporting.

    • Send email notification: Automatically inform customers when credit is issued.

    • Email template: Use the default “Store credit received” template or select a custom one you've created.

  • Name your workflow, click Apply Changes, and then Activate.

Notes:

This automation triggers only for verified reviews submitted through Judge.me's review request emails. It does not apply to:

  • Imported reviews

  • Manually submitted reviews on your store

  • Reviews from manual review request emails

How customers will be notified about their store credit

Customers receive a Store Credit Received email from Rise whenever credit is issued, including rewards triggered by workflows. You can customize this email in your Rise dashboard by going to: Notifications > Store Credit > Store Credit Received > Edit.

Related Articles
Build integrations with Judge.me
Connect Judge.me with third-party apps using integrations
Tracking orders and revenue referred from Judge.me Reviews site
Integrating with Shopify Flows to automate review workflows
Rewarding customers with store credit for reviews using Dollarback (via Shopify Flow)
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