Available on the Awesome plan. Get your 15-day Awesome free trial to unlock the multilingual review sorting.
Easily organize and display reviews in different languages with the multilingual review sorting feature in Judge.me. This feature allows your customers to view reviews in their preferred language, improving accessibility and user experience.
How to enable multilingual review sorting
Step 1: Access language settings
Go to your Judge.me Reviews app in your Shopify admin dashboard.
Navigate to General Settings > Account.
In the Multi-language and translations section, click on the Multi-language and translations button.
See the steps for the new app design (beta)
See the steps for the new app design (beta)
To access language settings:
From your Shopify admin, open the Judge.me Reviews app.
Go to Settings > Language.
Scroll down to the Widgets and translations section.
Step 2: Configure sorting based on store type
For single-language stores
Under Widgets and translations, check the box Show reviews in the customer’s language first.
Click Save.
For multi-language stores
Ensure your store’s languages are translated and published in Shopify settings. Check this article for more detailed guidelines.
Under Widgets and translations, check the boxes:
Enable multi-language widgets
Show reviews in the customer’s language first.
Click Save.
See the steps for the new app design (beta)
See the steps for the new app design (beta)
To configure how reviews are sorted based on your store’s language setup, follow these steps:
For single-language stores
Under Widgets and translations, check Show reviews in the customer’s language first.
Click Save to apply your changes.
For multi-language stores
Ensure your store’s languages are translated and published in Shopify settings. Check this article for more detailed guidelines.
Under Widgets and translations, check:
Enable multi-language widgets
Show reviews in the customer’s language first
Click Save to apply your changes.
How review sorting works
The way your reviews are arranged depends on whether you run a single-language or multi-language store.
For single-language stores:
Reviews in your store’s default language appear first, followed by reviews in other languages.
In the Review Widget, reviews are grouped into two sections: those in your store's default language and those in other languages.
In the Reviews Carousel, reviews are sorted with those in your store’s default language appearing first, followed by reviews in other languages.
Example scenario:
If your store's default language is English, and you receive reviews in French and German (e.g., syndicated reviews from your international stores), the Review Widget will display English reviews first.
Reviews in French and German will appear in a separate section below, creating a structured and user-friendly review display for all customers.
For multi-language stores:
Judge.me detects the customer’s language and adjusts the widget text (e.g., header, button text, and form fields) accordingly.
Reviews in the customer's language (detected by Judge.me) appear first, followed by reviews in other languages.
In the Review Widget, reviews are grouped into two sections: those in your customer's language and those in other languages.
In the Reviews Carousel, reviews are sorted with those in your customer's language appearing first, followed by reviews in other languages.
Example scenario:
If your store supports multiple languages and a customer browses from Italy, the Review Widget will prioritize displaying Italian reviews first.
Reviews in other available languages will appear in a separate section below, making it easier for customers to find relevant feedback in their preferred language.
📌 See how reviews are sorted in the Review Widget
Managing reviews by language
Once multilingual review sorting is enabled, you’ll be able to view all your reviews along with the detected language for each one. This makes it easier for you to identify the original language of the reviews.
In the Reviews Dashboard, you can view the original language of each review as detected by our system.
You can filter reviews by language to organize and manage them more efficiently.
Notes:
Language detection may take up to 48 hours to process your reviews.
We do not support country-specific language variations, such as zh-CN (Simplified Chinese - China), zh-TW (Traditional Chinese - Taiwan, Hong Kong), or pt-BR (Portuguese - Brazil).
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