Available on the Free plan
The Froonze integration lets Froonze give customers points for their reviews. It gives customers a reason to write a review.
How the Froonze integration works
Here's how a review earns points in Froonze:
A customer leaves a review.
Judge.me sends Froonze a webhook when a customer leaves a review, whether or not it's published.
Froonze adds points if the review matches the earning rule you set up in Froonze, which covers the points and extra points for reviews with photos or videos or for verified reviews.
Considerations
Before you set up the Froonze integration, review the following considerations:
This integration is available on the Froonze Advanced plan or higher.
This integration is developed and maintained by the Froonze team. For help with setup or any issues, contact Froonze support.
Judge.me doesn't send a webhook for imported and synced reviews.
If you enable Judge.me coupons, a customer can get both the Judge.me coupon and points for the same review.
Set up the Froonze integration
Step 1: Connect Judge.me to Froonze
To connect Judge.me to Froonze:
From your Froonze app, go to Subscriptions.
Turn on the Loyalty toggle.
Select a plan that includes Integrations.
Click Update subscription.
From your Froonze app, go to Loyalty program > Integrations.
Turn on the Judge.me integration toggle.
Click Save.
Click Connect to Judge.me Product Reviews.
On the Judge.me Authorization required page, click Authorize.
Step 2: Create the review earning rule in Froonze
To create the review earning rule in Froonze:
From your Froonze app, go to Loyalty program > Earning rules.
Turn on the Judge.me review earning rule toggle.
Click Edit.
Set the points and conditions you want, such as extra points for reviews with photos or videos, or for verified reviews.
Resources
See our latest updates:
➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me.