Judge.me

When making an API call to <a href="https://judge.me/api/docs#tag/Reviews/operation/reviews#get" rel="nofollow noopener noreferrer" target="_blank">Judge.me reviews API</a>, you'll receive different verified status of Judge.me reviews.

Reviews with the following status are considered verified reviews: confirmed-buyer, buyer, verified-purchase, semi-verified-purchase, customer-account, and admin. Reviews with other status are considered non-verified reviews.

nothing: if the review does not belong to an order (review email doesn’t match order email and reviewer doesn’t receive the review verification email or doesn’t click on the verify link in the review verification email)

not-yet: the review is a web review and waiting to be sent a review verification email

confirmed-buyer: the review is submitted via web (not from review request) and satisfied these conditions:

1. The reviewer receives the review verification email.
2. He/she clicks on the verify link in this email.
3. The email address matches an email in any order of the shop (for which they leave a review).

unconfirmed-buyer: same scenario as confirmed-buyer but if the shop turns off the Review Verification Email or the reviewer didn't click the verify link (step 1 or step 2 fails)

email: the reviewer clicked the confirmation link in the review verification email, but their email didn't match any order in the shop, so there's no proof of purchase. This status is still actively assigned to new web reviews today whenever that happens — it's not tied to older reviews specifically, it's just a weaker confirmation than confirmed-buyer, and is not treated as a verified buyer/purchase status (same bucket as not-yet, nothing, and unconfirmed-buyer).

buyer: if the review comes directly from our review requests emails or User Profile.

verified-purchase: the review is from a verified buyer AND also is from a real order (*note: this is a stricter condition than confirmed-buyer. A review with confirmed-buyer status doesn’t necessarily linked to the same order but any order the reviewer made in the shop).

semi-verified-purchase: if the reviewer has submitted a review for a purchase and the submitted a new one for the same purchase, the new review will have semi-verified-purchase status.

admin: if the review is verified manually by our agents.

customer-account: the reviewer is authenticated via Shopify Customer Accounts when submitting the review.

- nothing: if the review does not belong to an order (review email doesn’t match order email and reviewer doesn’t receive the review verification email or doesn’t click on the verify link in the review verification email)
- not-yet: the review is a web review and waiting to be sent a review verification email
- confirmed-buyer: the review is submitted via web (not from review request) and satisfied these conditions:
 1. The reviewer receives the review verification email.
 2. He/she clicks on the verify link in this email.
 3. The email address matches an email in any order of the shop (for which they leave a review).
- unconfirmed-buyer: same scenario as confirmed-buyer but if the shop turns off the Review Verification Email or the reviewer didn't click the verify link (step 1 or step 2 fails)
- email: the reviewer clicked the confirmation link in the review verification email, but their email didn't match any order in the shop, so there's no proof of purchase. This status is still actively assigned to new web reviews today whenever that happens — it's not tied to older reviews specifically, it's just a weaker confirmation than confirmed-buyer, and is not treated as a verified buyer/purchase status (same bucket as not-yet, nothing, and unconfirmed-buyer).
- buyer: if the review comes directly from our review requests emails or User Profile.
- verified-purchase: the review is from a verified buyer AND also is from a real order (*note: this is a stricter condition than confirmed-buyer. A review with confirmed-buyer status doesn’t necessarily linked to the same order but any order the reviewer made in the shop).
- semi-verified-purchase: if the reviewer has submitted a review for a purchase and the submitted a new one for the same purchase, the new review will have semi-verified-purchase status.
- admin: if the review is verified manually by our agents.
- customer-account: the reviewer is authenticated via Shopify Customer Accounts when submitting the review.

Verified Status of Judge.me Reviews

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