Available on the Awesome plan
By default, when you enable coupons for reviews, we automatically generate a unique discount code for each qualified review.
However, you can also use your own coupon codes instead. You have two options:
One static code – the same code is sent to all qualified reviewers.
A list of codes – each code is used once, and Judge.me will send them one by one for qualified reviews.
How it works
The setup and logic for coupons remains the same whether you use Judge.me-generated codes or your own codes:
Enable coupons in your Judge.me admin.
Control who qualifies for a coupon.
Customize your coupon emails.
Highlight your rewards.
For detailed instructions on these steps, see Offering Judge.me-generated coupons for reviews.
The only difference is that we will use the codes you provide instead of our generated ones. Because of this, you don’t need to set these up in Judge.me:
Add coupon details
Set discount value
Set coupon usage requirements
Set coupon combinations
Set coupon validity
Choose between static and dynamic coupons
Static coupon code
A single discount code (e.g. WELCOME10) that is sent to every reviewer who qualifies. This is the simplest setup and works best if you want one universal code to manage in your store.
To use a static coupon code instead of the automatically generated codes:
Create the discount code:
From your Shopify admin, go to Discounts.
Create a new discount or open an existing discount that you want to use.
Copy the discount code.
Add the code in Judge.me:
From your Judge.me admin, go to Settings > Coupons.
Scroll down to the External coupon codes section.
In the Static coupon code (optional) field, enter the discount code you copied earlier.
Click Save.
If you added a static code previously and want to stop sending coupons, you'd first need to remove the static coupon code. Once removed, you can disable the coupon setting.
Dynamic coupon codes
A list of unique discount codes (e.g. WELCOME-001, WELCOME-002, …). We will send each code once, one per qualified review, until the list runs out. This option is more secure, since every reviewer gets a different code that can only be used once.
To use a dynamic coupon codes instead of the automatically generated codes:
Step 1: Create and add a static discount code
Follow the same steps as in the Static coupon code section to create a discount code in Shopify and add it in Judge.me.
This static code will act as a fallback. If your list of dynamic coupon codes runs out, we will use the static code instead.
Step 2: Create a file of discount codes
To export the list of discount codes from Shopify:
From your Shopify admin, go to Discounts.
Select the discounts you want and click the Export button on the top right.
In the Export field, select "Selected: n discounts".
Click Export discounts.
To create your own file for the discount codes:
Fill in your discount codes with this format:
Column header | Required | Description |
code | Yes | The coupon code for each reviewer |
expired_at | No | The expiration date of the coupon in dd/mm/yyyy format.
We won't send coupons that have expired |
limit_send | No | Number of times we can use this coupon (default value is 1) |
Step 3: Add the discount codes in Judge.me:
To upload your list of discount codes:
From your Judge.me admin, go to Settings > Coupons.
Scroll down to the External coupon codes section.
In the Dynamic codes field, click Upload.
Upload the CSV file you got from step 2.
Click Save.
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