Available on the Awesome plan and Shopify only.
Boost customer engagement and foster lasting loyalty by automatically rewarding verified reviews with store credit. By setting up Judge.me and Dollarback integration via Shopify Flow, you can effortlessly streamline this rewarding process, eliminating the hassle of discount codes and encouraging more customers to share their experiences.
Benefits of Judge.me x Dollarback integration
Using Judge.me and Dollarback together helps you:
Automatically reward customers with store credit when they submit verified reviews.
Streamline your reward process without solely depending on discount codes.
Boost repeat sales and enhance customer loyalty.
Integrate with Klaviyo or Shopify Email to notify customers when they've earned credit.
Use advanced conditional logic to offer personalized rewards based on review ratings, specific products, or other criteria.
Setup instructions
Before you start
Make sure you are on Judge.me's Awesome plan.
Make sure that Shopify Flow and Dollarback are installed on your Shopify store.
Watch the video tutorial to learn how to set up the integration
Step 1: Enable Judge.me and Shopify Flow integration
In Judge.me, navigate to General Settings > Integrations.
Locate and select Shopify Flow.
Choose Enabled to start sending Judge.me events to Shopify Flow.
Click Save.
Step 2: Set up the Shopify Flow automation
Open Shopify Flow.
Click Create workflow.
Configure your workflow with the following
Trigger: Choose Judge.me Reviews and select the New review received trigger.
Action: Choose Dollarback and select the Deposit store credit action.
Customize the following:
Amount (e.g., $10)
Credit expiration (optional)
Customer notification message (optional; delivered via email/SMS if configured)
When you are ready, click Turn on workflow.
Note: Only reviews submitted via Judge.me's review request emails will trigger the automation.
How the integration works
Here is how the integration works once it is activated in Shopify Flow:
Judge.me sends a review request email after order fulfillment.
The customer submits a review via email.
Judge.me triggers an event in Shopify Flow.
Dollarback automatically deposits store credit into the customer's account.
The customer uses the credit instantly at checkout without coupon codes.
Things to consider
This automation triggers only for verified reviews submitted through Judge.me's review request emails. It does not apply to:
Imported reviews
Manually submitted reviews on your store
Reviews from manual review request emails
You can offer store credit that:
Never expires (default)
Expires after a specific duration (e.g., 30 days)
Troubleshooting common issues
Issue | Solution |
Review doesn’t trigger credit | Ensure the review was submitted via Judge.me's review request emails. |
Store credit not deposited | Check Dollarback's installation, configuration, and workflow activation. |
Customer didn’t receive the notifications | Integrate Dollarback with Klaviyo or Shopify Email to automate customer notifications. |