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Improving your review collection with Ways to improve

See a short, ranked to-do list of changes that will help you collect more reviews, and apply each one in a click.

Ways to improve is a new section on your Analytics Review collection section. It looks at how your store is set up and shows you up to three ranked things you're not doing yet that would help you collect more reviews — each one applied in a single click, after showing you exactly what will change.


How it looks

The section sits on Analytics > Review collection, just below Stores like yours and above your collection funnel. Each recommendation is a row; clicking it opens a window that spells out what will change before anything is saved.


How it works

Use Ways to improve to:

  • See what to fix, ranked — recommendations that are costing you a measurable number of reviews come first, then setup gaps in a fixed order.

  • Know exactly what a change does before you make it — every window shows a What will change and a Not changing list, and nothing is saved until you click Apply.

  • Keep a tidy to-do list — fix something (here or on its own settings page) and the row disappears next time the page loads. Undo it and the row comes back.


Supported plans

  • The section and most recommendations are available on the Free plan, and you'll always see at least one recommendation you can act on.

  • Five recommendations are part of the Awesome plan: Turn on review reminders, Translate your review requests, Enable coupons, Your review coupon is set up but switched off, and Send requests after delivery. Opening one of these offers a free trial or an upgrade instead of applying directly.


Considerations

  • The section only appears when there's something to improve. A store that's already well set up sees no section at all — that's expected, not a bug.

  • You'll see at most three recommendations at a time, and the list is never padded — one recommendation means there's one thing worth doing.

  • Two recommendations depend on your order history ("Ask repeat customers again" and "Stop discarding requests for products that left your store"). If your store has no matching orders yet, those rows won't appear even if the setting looks off.

  • Recommendations don't follow the date filter at the top of the page — changing the date range won't change what's suggested.

  • Applying a change makes the smallest edit it describes. For example, enabling coupons on a store that uses tiered discounts won't switch you to a single discount — your tiers stay as they are.

  • Setting up email authentication and Translating your review requests open a separate settings page in a new tab; the recommendation stays on the list until the change is actually done, then clears when you come back.


Finding and applying a recommendation

  1. From Judge.me admin, click View analytics.

  2. Scroll to Ways to improve, below Stores like yours.

  3. Click a recommendation row to open its window, e.g. Ask repeat customers again.

  4. Read What will change and Not changing — these are the exact edits that would be applied once you confirm.

  5. Click the Apply button (its label names the change, e.g. Turn review requests on, Ask repeat customers again, Enable coupons).

  6. For a recommendation that needs a value (like a coupon discount), enter it first — Apply stays disabled until you do.

  7. The window confirms the change, and the recommendation clears from the list on the next load.


Troubleshooting


I don't see the Ways to improve section at all.

Either your store has nothing it can suggest right now (a good sign), or the feature isn't switched on for your store yet — it's rolling out to Early user program first.


A recommendation came back after I thought I'd handled it.


The list reads your live settings every time it loads. If the underlying setting went back to its old value, the recommendation returns — there's no waiting period.


Resources

  1. Get your free trial:

    ⚡ Unlock the Awesome-only recommendations — reminders, translations, coupons, and delivery-based timing — Start your 15-day free trial today.

  2. See our latest updates:

    ➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what’s new and start using the latest updates to grow your store.

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